[monitor/1_hdmi_PCI_ID_0x????] The test case will be failed after connect HDMI port when initial display mode is external

Bug #1584672 reported by Gabriel Zhi Chen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Checkbox Provider - Base
Invalid
Wishlist
Unassigned

Bug Description

Test image: sutton-sazan2p-trusty-amd64-20160519-0
Test machine: P50s (Sazan2p-3)
CPU: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz
GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:1916] (rev 07)
+
06:00.0 3D controller [0302]: NVIDIA Corporation Device [10de:137a] (rev a2)

Steps:
1. Install image sutton-sazan2p-trusty-amd64-20160519-0 on Sazan2p-3.
2. Log in and make sure system working under NVidia [10de:137a]
3. Connect HDMI cable.
4. Try to switch display mode internal to next mode (e.g. external mode)
5. Unplug HDMI cable, then plug the HDMI cable again.
6. Try to switch display mode external to next mode (e.g. extend mode)
7. Unplug HDMI cable, then plug the HDMI cable again.
8. Try to switch display mode extend to next mode (e.g. mirror mode)
9. Unplug HDMI cable, then plug the HDMI cable again.
10. Try to switch display mode mirror to internal.

Actual result:
Screen blink during the switching.

Expect result:
The modes switch smoothly.

Notes:
Trigger -- step1 -> setp2 -> setp3. When the HDMI cable conncet, if the initial display mode is external, the issue reproduces 100%; the rest of modes could make the issue occurred, but the rate is random.

The issue will lead to test case monitor/1_hdmi_PCI_ID_0x???? failed. I wander if we could add the case to verify the display of monitor.

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote :
Revision history for this message
Pierre Equoy (pieq) wrote :

In the steps you describe, do you do everything manually, or is it during the execution of a Checkbox job? If so, which job are you running?

From the description and the video, it looks like this is a hardware issue and not a Checkbox issue.

Changed in checkbox:
status: New → Incomplete
summary: - [Sazan2p-3] Screen blink when switch display modes after connect HDMI
- device. -- NVIDIA Corporation Device [10de:137a]
+ [monitor/1_hdmi_PCI_ID_0x????] The test case will be failed after
+ connect HDMI port.
Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : Re: [monitor/1_hdmi_PCI_ID_0x????] The test case will be failed after connect HDMI port.

Actually, if the initial display mode is external, the issue reproduces 100%. If the initial display mode is extend / mirror / internal, the issue could be reproduced, but not reproduce every time (rate: 30%). I mean that maybe we could add a test case for the issue. Or we could add the case on Sutton project so that we won't be missing the issue before GM test.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Switched back to new with information provided by Gabriel.

affects: checkbox → plainbox-provider-checkbox
Changed in plainbox-provider-checkbox:
status: Incomplete → New
Jerry Kao (jerry.kao)
summary: [monitor/1_hdmi_PCI_ID_0x????] The test case will be failed after
- connect HDMI port.
+ connect HDMI port when initial display mode is external
Changed in plainbox-provider-checkbox:
status: New → Confirmed
importance: High → Wishlist
information type: Public → Private
information type: Private → Public
Revision history for this message
Sylvain Pineau (sylvain-pineau) wrote :

I suggest to create a sutton specific test for this issue (as a regression tests for this platform). Sounds too specific to me to be part of p-p-checkbox. Set as Invalid for this project.

Changed in plainbox-provider-checkbox:
status: Confirmed → Invalid
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