Can not detect external microphone with sof sound driver

Bug #1837356 reported by Erin Chen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Checkbox Support Library
Fix Released
High
Sylvain Pineau

Bug Description

[Summary]
Can not detect external microphone plug-in

[Steps to reproduce]
1) install BTO and boot into OS
2) test external microphone with plainbox

[Expected result]
plainbox should detect external microphone

[Actual result]
Plainbox can NOT detect external micophone plug-in

[Failure rate]
3/3
[Additional information]
SKU: NBV5-DVT2.1-C1
Image: somerville-bionic-amd64-iso-hybrid-20190418-59
Manifest: canonical-oem-somerville-bionic-amd64-20190418-59+nebula-n7-v7+X13
system-manufacturer: Dell Inc.
system-product-name: Inspiron 7590
bios-version: 1.2.0
CPU: Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz (8x)
GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:3e9b]
kernel-version: 5.0.0-1014-oem-osp1

Related branches

Revision history for this message
Erin Chen (iamerin-c) wrote :

Automatically attached

Revision history for this message
Erin Chen (iamerin-c) wrote :

Automatically attached

Revision history for this message
Erin Chen (iamerin-c) wrote :

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Revision history for this message
Erin Chen (iamerin-c) wrote :
Betty Lin (bettyl)
tags: added: ce-qa-concern
Jerry Kao (jerry.kao)
tags: added: affect-submission
Jerry Kao (jerry.kao)
description: updated
Changed in plainbox-provider-checkbox:
status: New → Confirmed
importance: Undecided → High
Changed in plainbox-provider-checkbox:
milestone: none → 0.50.0
Changed in plainbox-provider-checkbox:
assignee: nobody → Sylvain Pineau (sylvain-pineau)
Revision history for this message
Sylvain Pineau (sylvain-pineau) wrote :

I need to following data to start debugging the problem:

- Output of `pactl list sources` before the mic plug-in
- Output of `pactl list sources` after the mic plug-in
- Output of `pactl subscribe` during the plug-in (and for 30s after the operation, to capture all events)

Changed in plainbox-provider-checkbox:
assignee: Sylvain Pineau (sylvain-pineau) → Erin Chen (iamerin-c)
status: Confirmed → Incomplete
Revision history for this message
Erin Chen (iamerin-c) wrote :
Changed in plainbox-provider-checkbox:
assignee: Erin Chen (iamerin-c) → Sylvain Pineau (sylvain-pineau)
status: Incomplete → Confirmed
affects: plainbox-provider-checkbox → checkbox-support
Changed in checkbox-support:
milestone: 0.50.0 → none
milestone: none → 0.43.0
status: Confirmed → In Progress
Changed in checkbox-support:
status: In Progress → Fix Committed
Revision history for this message
Ray Chen (ray.chen) wrote :

Verified on 201906-27088 I can not reproduced this issue

Checkbox result:https://certification.canonical.com/hardware/201906-27088/submission/153808/test/6/result/11639733/

Ray Chen (ray.chen)
tags: added: cqa-verified
Changed in checkbox-support:
status: Fix Committed → Fix Released
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