ModuleNotFoundError: No module named 'distutils'

[Felipe Reyes]

neutron-gateway fails to run install hook on noble

unit-neutron-gateway-0: 15:06:17 INFO juju.worker.uniter found queued "install" hook
unit-neutron-gateway-0: 15:06:18 WARNING unit.neutron-gateway/0.install Traceback (most recent call last):
unit-neutron-gateway-0: 15:06:18 WARNING unit.neutron-gateway/0.install File "/var/lib/juju/agents/unit-neutron-gateway-0/charm/hooks/install", line 5, in <module>
unit-neutron-gateway-0: 15:06:18 WARNING unit.neutron-gateway/0.install from charmhelpers.core.hookenv import (
unit-neutron-gateway-0: 15:06:18 WARNING unit.neutron-gateway/0.install File "/var/lib/juju/agents/unit-neutron-gateway-0/charm/hooks/charmhelpers/core/hookenv.py", line 21, in <module>
unit-neutron-gateway-0: 15:06:18 WARNING unit.neutron-gateway/0.install from distutils.version import LooseVersion
unit-neutron-gateway-0: 15:06:18 WARNING unit.neutron-gateway/0.install ModuleNotFoundError: No module named 'distutils'
unit-neutron-gateway-0: 15:06:18 ERROR juju.worker.uniter.operation hook "install" (via explicit, bespoke hook script) failed: exit status 1

Model Controller Cloud/Region Version SLA Timestamp
noble-caracal juju-controller-s390x manual 3.5.1 unsupported 15:08:38Z

App Version Status Scale Charm Channel Rev Exposed Message
neutron-gateway error 1 neutron-gateway latest/edge 543 no hook failed: "install"
swift-storage-z1 maintenance 1 swift-storage latest/edge 528 no installing charm software

Unit Workload Agent Machine Public address Ports Message
neutron-gateway/0* error idle 0 10.13.3.5 hook failed: "install"
swift-storage-z1/0* maintenance executing 0 10.13.3.5 (install) installing charm software

Machine State Address Inst id Base AZ Message
0 started 10.13.3.5 manual:10.13.3.5 ubuntu@24.04 Manually provisioned machine