App hangs up when sync to U1 is set

Bug #829563 reported by juanmatias
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Chalk
Confirmed
Medium
Unassigned

Bug Description

If I use the app without syncing it seems to be no problem. I created notes. But when I set the U1 syncing (I am redirected to the browser, I can put my credentials there) the app hangs up after a few seconds of been launched.
I think it's during the validation. I tested it with and without Wifi (my 2G/3G plan has no data) and it's the same.
If in these seconds it is up I go to settings and set no sync, the app go back to work ok.

I have a Xperia X10 mini pro.

What other info I can send to help to solve this issue?

Thanks.

Revision history for this message
Jamal Fanaian (jamalta) wrote :

I believe the app crashes when we fail to fetch notes. If your connection is working fine, then my guess would be that you don't have a mobile subscription with Ubuntu One. Unfortunately, to be able to sync to the U1 notes with OAuth this is required (and I believe it costs $3.99/mo). Without this, the sync will fail.

I will be adding an alert when fetching notes fails, letting you know if it is because you don't have the subscription or because of a network issue.

Thanks for the report!

Changed in chalk-notes:
status: New → Confirmed
importance: Undecided → Medium
Revision history for this message
Diego (diegoool) wrote :

I have the same problem. When I add chalk to my account Ubuntu One,the app hangs up.
 I have a Xperia X10 mini pro.

There are news about this problem?

Thanks

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