Hard to scroll list of countries on payment page

Bug #652313 reported by Steve Magoun on 2010-09-30
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Payment service

Bug Description

1. In Ubuntu Software Center, navigate to the screen for a purchasable item.
2. Choose "Buy".
3. Sign in to Ubuntu SSO if necessary.
4. Open the "Country" menu.

The payment screen in software center requires the user to enter their billing address. Country is a mandatory field; the list of countries is huge. It takes a very long time to scroll to entries near the bottom (United Kingdom, United States). I imagine a large number of users will come from relatively few places. For the convenience of the majority, can the list of countries be pruned or segmented? I imagine most users are not from, say, Bouvet Island - can we remove that or move it to the bottom of the list? (Bouvet isn't even inhabited...)

For example:
United Kingdom
United States
Åland Islands
Bouvet Island
Wallis and Futuna

Ubuntu 10.10, software-center

description: updated
Matthew Paul Thomas (mpt) wrote :

As far as we know, the eight countries with the most Ubuntu users are, in descending order:

United States
Great Britain

Since the UK is one of the countries that has this problem the most (exacerbated by not knowing whether it will be under "Great Britain" or "United Kingdom"), I suggest that the menu start off with all eight of these, in alphabetical order, then a separator, then all countries in alphabetical order *including* the common ones.

(To achieve the separator in the <select> element, put one <optgroup> around the common countries, then another <optgroup> around the full list. Then in the style sheet, add "optgroup+optgroup {border-top: 1px solid grey; margin-top: 0.5em; padding-top:0.5em;}".)

Changed in software-center (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
affects: software-center (Ubuntu) → canonical-payment-service
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