Dankort is shown as a Card type but gives an error

Bug #651653 reported by AJenbo on 2010-09-29
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Payment service
Medium
Unassigned

Bug Description

When choosing Dankort as the Card type, the process ends in an error.

-------------Error message---------
Your payment was unsuccessful
Your payment could not be processed. Please verify the submitted information.
Reason: Payment Method DANKORT-SSL is unknown; The Payment Method is not available.
-----------------------------------------

Dankort is a Danish credit card, it is almot always a hybrid Visa card.

AJenbo (ajenbo) on 2010-09-29
visibility: private → public

Hello,

just to confirm the details of your payment, so I can trace it back, could you please inform me the payment id for it? You can see the payment id for your payments by going to https://pay.ubuntu.com/

1d390d7a73b2aad7b44532e49ea6ba5c

Mvh Anders

Den 30/09/2010 kl. 17.56 skrev Ricardo Kirkner <email address hidden>:

> Hello,
>
> just to confirm the details of your payment, so I can trace it back,
> could you please inform me the payment id for it? You can see the
> payment id for your payments by going to https://pay.ubuntu.com/
>
> --
> Dankort is shown as a Card type but gives an error
> https://bugs.launchpad.net/bugs/651653
> You received this bug notification because you are a direct subscriber
> of the bug.
>
>

Hi Anders,

from our logs what I could find out is that your payment was refused due to risk analysis by RBS WorldPay. However, that would have given you a different message than the one you posted. Could you please try to perform the payment one more time, to see if you get the same result?

Thank you

Ricardo

AJenbo (ajenbo) wrote :

I attempted to pay 3 times, but only have 2 payment id's. The first attempt was using dankort and a test card. Second was using visa and the same test card, here I was rejected on suspicion of fraud, so the ID I gave you must have been from this attempt. The second ID I have must be from the last attempt where I used my real credit card and the visa card type, since it shows as successful.
I don't know how I can make a another attempt since I have payed for the test wallpaper.

Changed in canonical-payment-service:
milestone: none → 1.1.0
Changed in canonical-payment-service:
milestone: 1.1.0 → none
Changed in canonical-payment-service:
status: New → Triaged
importance: Undecided → Low
importance: Low → Medium
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