two-factor auth in Paypal has a weird UI in Ubuntu Pay

Bug #1033400 reported by Selene Scriven on 2012-08-06
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Payment service
Undecided
Unassigned

Bug Description

A customer with Paypal's two-factor auth system enabled reported issues logging into Paypal from within Ubuntu Pay. However, they eventually figured out how to log in and they suggested adding a tip somewhere in Pay about it. This is their suggestion:

"If you have two-factor authentication (PayPal security key, Verisign VIP)
enabled on PayPal, you will need to enter the six-digit authentication
number from your security key or mobile app after your password, in the
same box as the password. Otherwise your login will fail."

Is there a relevant place in Pay we could put this? Is that part of the process even under our control?

tags: added: u1-support
removed: os-support
Julien Funk (jaboing) on 2013-01-16
tags: added: u1-by-support
tags: removed: u1-support
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