This is exactly my point, I did not have an account previous to this as this was my first time going to the launchpad site. This followed me deciding to join the bug triage team and joining the IRC channel #ubuntu-bugs where I was instructed to go to launchpad and setup an account. As stated however the exact same thing happened to me when I went to setup an account on UbuntuOne after first installing it for the first time.. There seems to be some issue somewhere in the registration/validation process. Thanks for your time. On Mon, Apr 9, 2012 at 6:53 PM, William Grant