Login support form should provide consistent 'experience' as main site

Bug #681136 reported by Julien Funk
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical SSO provider
Won't Fix
Medium
Unassigned
Django Formassembly integration
Confirmed
Medium
Unassigned

Bug Description

Bug Description: If you use the Login SUpport link from SSO, the page you are brought to is very different aesthetically from the main site. Which gives the user a feeling of separation and unprofessionalism.
OS: iOS
Browser: Safari
Problem URL: forms.canonical.com/sso-support
Expected Result: Expect the CSS and branding / skinning to be the same as the main site. Header / Footer etc...

Tags: bug-1
Revision history for this message
Stuart Metcalfe (stuartmetcalfe) wrote :

A simple switch to the Ubuntu Light theme for the SSO support form results in an ugly form with a selection of CSS issues, so this will probably also require updates to the forms CSS.

Changed in canonical-identity-provider:
status: New → Confirmed
importance: Undecided → Medium
Changed in fa-django-integration:
status: New → Confirmed
importance: Undecided → Medium
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

The “Support” link no longer links to forms.canonical.com, and nor do any of the support pages.

However, the support pages are now on help.ubuntu.com, which still has a very different look and layout to login.ubuntu.com.

Revision history for this message
Daniel Manrique (roadmr) wrote :

We won't change SSO to match help.ubuntu.com, so I'll mark as "won't fix" for now. Visual unification would be good though - if help.ubuntu.com can be convinced to move to the vanilla framework, it would make sense for SSO to do the same (and it's been discussed though not really prioritized or planned) and then we'll have visual parity at least.

Changed in canonical-identity-provider:
status: Confirmed → Won't Fix
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