confusing mesage about "not recognized by the Launchpad login service"
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
| Canonical SSO provider |
Low
|
Unassigned |
Bug Description
If you use your Launchpad openid url to log in to, for example, stackoverflow, you get this message:
"""
You have used your Single Sign On ID to access a site which is not recognised by Launchpad Login Service:
http://
If you proceed, the following information will be available to the website:
Only your identity URL
"""
Users asked on irc: what does this even mean?
I guess it means the site is not specifically whitelisted. Does it matter? Does it indicate problems are likely? Why not rephrase the first sentence.
affects: | launchpad → canonical-identity-provider |
Changed in canonical-identity-provider: | |
status: | New → Confirmed |
importance: | Undecided → Low |
tags: | added: meta633877 |
tags: |
added: proj-openit removed: meta633877 |
Damian Yerrick (tepples) wrote : | #1 |
Thorsten Glaser (mirabilos) wrote : | #2 |
Yes, that would be perfect.
Martin Pool (mbp) wrote : Re: [Bug 648512] Re: confusing mesage about "not recognized by the Launchpad login service" | #3 |
I would say something like:
"Do you want to log in to **stackoverflow
This site is not operated by Canonical."
That puts the important question first and the (moderately important)
caution in the first paragraph.
--
Martin
Stuart Metcalfe (stuartmetcalfe) wrote : | #4 |
I think I'd rather just drop the "not recognised by" or "not operated by" entirely. We have 3 levels of site:
1. Owned and operated by Canonical - usually auto-redirects so the user won't even see the confirmation page
2. Official community site, considered 'trusted' and has a human-readable name
3. Unknown sites which present the message this bug is discussing.
For #2, we currently say:
"Sign in
If you proceed, the following information will be available to LoCo Team Directory:
...
[Yes, sign me in] or cancel"
and for #3, we currently say:
"You have used your Single Sign On ID to access a site which is not recognised by Launchpad Login Service:
{url}
If you proceed, the following information will be available to the website:
...
[Yes, sign me in] or cancel"
I think I'd rather just standardise the message (hopefully making it less alarming/confusing) to something like:
"Sign in to {trusted-name or url}?
This site has requested additional information about you. Please choose what you want to share:
...
[Yes, sign me in] or cancel"
This is similar to other openid providers such as myopenid.com
Martin Pool (mbp) wrote : | #5 |
On 14 March 2012 23:55, Stuart Metcalfe <email address hidden> wrote:
> "Sign in to {trusted-name or url}?
> This site has requested additional information about you. Please choose what you want to share:
> ...
> [Yes, sign me in] or cancel"
>
> This is similar to other openid providers such as myopenid.com
+1, though perhaps we can improve on the slightly vague "has requested
additional information about you". Even just dropping that sentence
and saying "Please choose what you want to share" could be good.
--
Martin
Stuart Metcalfe (stuartmetcalfe) wrote : | #6 |
That sounds good. I think we have enough to proceed with this fix. Thanks for your thoughts and feedback, everyone
Changed in canonical-identity-provider: | |
status: | Confirmed → Triaged |
Would "site which is not operated by Canonical" be easier to understand?