Delete account does not work

Bug #1834996 reported by Evgeniy Badaev
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical SSO provider
Fix Released
Undecided
Maximiliano Bertacchini

Bug Description

Bad Request
Bad bot, go away! Request aborted.

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Revision history for this message
Daniel Manrique (roadmr) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem. Please detail the version of operating system and browser you're using.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).
Thanks!

Changed in canonical-identity-provider:
status: New → Incomplete
Revision history for this message
Evgeniy Badaev (empty-void) wrote :

Steps:
1. Go to https://login.ubuntu.com/
2. Click "Permanently delete account" link
3. Click "Permanently delete account" button

Expected:
Account deleted.

Actual:
Bad Request
Bad bot, go away! Request aborted.

Revision history for this message
Daniel Manrique (roadmr) wrote :

Can you tell me the versions of your browser and operating system?

Revision history for this message
Evgeniy Badaev (empty-void) wrote :

Google Chrome 75.0.3770.100 (Official Build) (64-bit)

Windows 10 Pro 1903 Build 18362.175

Revision history for this message
Daniel Manrique (roadmr) wrote :

Are you using Chrome's password auto-fill feature?

Can you try disabling it for that page only and seeing if that lets you delete the account?

This sounds like https://bugs.launchpad.net/canonical-identity-provider/+bug/1779876 is back; sometimes Google Chrome tries to autocomplete hidden/honeypot fields incorrectly.

Revision history for this message
Evgeniy Badaev (empty-void) wrote :

Yes, removing password from Chrome's storage works around the issue.

Changed in canonical-identity-provider:
assignee: nobody → Maximiliano Bertacchini (maxiberta)
status: Incomplete → In Progress
Changed in canonical-identity-provider:
status: In Progress → Fix Committed
Changed in canonical-identity-provider:
status: Fix Committed → Fix Released
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