ethernet connects & yet doesn't

Bug #1832972 reported by Marius
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical SSO provider
Invalid
Undecided
Unassigned

Bug Description

ethernet connects to the modem when booting but Firefox & Thunderbird tell me that the network can't be found. Rebooting several times makes it work. Tried a few network settings but to no avail. Now i am running on 10MB/s which seems to work well albeit a bit slow.
Running Intel Ethernet Connection I217-LM with driver e1000e v 3.2.6-k
Intel is showing version 8 of this driver. Tried to download this new driver but it's too complicated for me.
Attached are a few diagnostic files. Any ideas are welcome.

Tags: e1000 ethernet
Revision history for this message
Marius (marius-nelson-nz) wrote :
Revision history for this message
Daniel Manrique (roadmr) wrote :

Hello,

This project is only for issues with the Ubuntu One Single Sign-On service, and the problem you describe does not seem to be directly with the sign-on service. Further, the problem you describe is not a bug but probably a support request, so here are some pointers for the correct places to get help:

If you need help with general Ubuntu issues you have two main choices.

The first is to rely on free support provided by the Ubuntu community. For this please visit https://www.ubuntu.com/support/community-support or post your questions directly in http://askubuntu.com/ or https://ubuntuforums.org/.

The second if you're looking for commercial-grade support, is to check out Canonical's support offerings for Ubuntu at https://www.ubuntu.com/support.

I hope this helps you find a solution to your issue.

Regards,

- Daniel

Changed in canonical-identity-provider:
status: New → Invalid
Revision history for this message
Marius (marius-nelson-nz) wrote : Re: [Bug 1832972] Re: ethernet connects & yet doesn't

Thank you Daniel

On 5/07/19 3:45 AM, Daniel Manrique wrote:
> Hello,
>
> This project is only for issues with the Ubuntu One Single Sign-On
> service, and the problem you describe does not seem to be directly with
> the sign-on service. Further, the problem you describe is not a bug but
> probably a support request, so here are some pointers for the correct
> places to get help:
>
> If you need help with general Ubuntu issues you have two main choices.
>
> The first is to rely on free support provided by the Ubuntu community.
> For this please visit https://www.ubuntu.com/support/community-support
> or post your questions directly in http://askubuntu.com/ or
> https://ubuntuforums.org/.
>
> The second if you're looking for commercial-grade support, is to check
> out Canonical's support offerings for Ubuntu at
> https://www.ubuntu.com/support.
>
> I hope this helps you find a solution to your issue.
>
> Regards,
>
> - Daniel
>
>
> ** Changed in: canonical-identity-provider
> Status: New => Invalid
>

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