impossible to change password in thunderbird
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Canonical SSO provider |
Invalid
|
Undecided
|
Unassigned |
Bug Description
I have been using Thunderbird for 10+ years, very many years on Ubuntu, and longer than that on a M$ windows box. I recently upgraded to the latest Ubuntu LTS distribution and that hosed Thunderbird. After studying many help threads for hours, I finally had to delete the old Thurderbird, installed the latest Thunderbird release, linked to the archived email database on my hard drive, and all was ok. Now I need to change my email password. Again after studying very many help threads it appears that the Ubuntu version of Thunderbird does not have the password button under preferences, security. screen shots on the help threads show that there should be several tabs under security with one of those being password. Those tabs are simply not there on this system (they are there on my M$ windows box). I diligently update my system every time Ubuntu software center says that new software is available. If you get this, please get it fixed, post it to the software center, and maybe I'll try it again. In the meantime I need to get email going, and will be installing something different. I tried posting this message on the thunderbird page, but all I got was "something is wrong".
Hello,
This project is only for issues with the Ubuntu One Single Sign-On service, and the problem you describe does not seem to be directly with the sign-on service. Further, the problem you describe is not a bug but probably a support request, so here are some pointers for the correct places to get help:
If you need help with general Ubuntu issues you have two main choices.
The first is to rely on free support provided by the Ubuntu community. For this please visit https:/ /www.ubuntu. com/support/ community- support or post your questions directly in http:// askubuntu. com/ or https:/ /ubuntuforums. org/.
The second if you're looking for commercial-grade support, is to check out Canonical's support offerings for Ubuntu at https:/ /www.ubuntu. com/support.
I hope this helps you find a solution to your issue.
Regards,
- Daniel