Can't validate additional email address, token link gives 404
Bug #1693375 reported by
Hajo Möller
This bug affects 5 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Canonical SSO provider |
Invalid
|
Undecided
|
Unassigned |
Bug Description
I added a second email address to my account, but following the verification link shows my browser's 404 page:
This login.launchpad.net page can’t be found
No webpage was found for the web address: https:/
HTTP ERROR 404
Changed in canonical-identity-provider: | |
status: | Incomplete → Invalid |
To post a comment you must log in.
Hello,
Did you by any chance use a different browser or device to click on the link, from the one you initially logged in from?
Can you try logging into Ubuntu SSO, clicking on the "verify" button on your second e-mail address, and then paste the link on the same browser window where you logged into SSO initially? This should ensure the session is the same one the system expects and allow you to validate the address.
I'd still like to know the answer to my question above since that's the only situation where we've observed this behavior.
Thanks!