Canonical System Image

Web browser can't browse anything - "The rendering process has been closed for this tab"

Bug #1615486 reported by Daniel van Vugt on 2016-08-22

This bug report is a duplicate of: Bug #1613258: Web browser can't browse anything - "The rendering process has been closed for this tab" [signal 4 ILL_ILLOPN]. Edit Remove

8

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Canonical System Image	New	Undecided	Unassigned
	webbrowser-app (Ubuntu)	New	High	Unassigned

Bug Description

Web browser can't browse anything - "The rendering process has been closed for this tab"

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: webbrowser-app 0.23+16.10.20160803.1-0ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-9134.53-generic 4.4.15
Uname: Linux 4.4.0-9134-generic x86_64
ApportVersion: 2.20.3-0ubuntu7
Architecture: amd64
Date: Mon Aug 22 14:08:14 2016
InstallationDate: Installed on 2016-07-11 (42 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160710)
SourcePackage: webbrowser-app
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2016-08-22:

#1

screenshot20160822_140743715.png Edit (1.1 MiB, image/png)
Dependencies.txt Edit (8.7 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (46.6 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (115 bytes, text/plain; charset="utf-8")

tags:

added: regression unity8-desktop

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2016-08-22:

#2

It's the same error message no matter what I do. Screenshot attached in comment #1.

Revision history for this message

Olivier Tilloy (osomon) wrote on 2016-08-22:

#3

Thanks for the report Daniel. Could you please attach the application’s log file?

Changed in webbrowser-app (Ubuntu):
status:	New → Incomplete

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2016-08-23:

#4

There are no log files with "browser" in there name. Where should I be looking?

Changed in webbrowser-app (Ubuntu):
status:	Incomplete → New

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2016-08-23:

#5

In /their/ names

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Daniel van Vugt (vanvugt) wrote on 2016-08-23:

#6

application-legacy-webbrowser-app-.log.1.gz Edit (1.3 KiB, application/octet-stream)

Found them eventually...

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2016-08-23:

#7

application-legacy-webbrowser-app-.log.2.gz Edit (1.9 KiB, application/octet-stream)

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Daniel van Vugt (vanvugt) wrote on 2016-08-23:

#8

application-legacy-webbrowser-app-.log.3.gz Edit (2.0 KiB, application/octet-stream)

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2016-08-23:

#9

application-legacy-webbrowser-app-.log.4.gz Edit (129 bytes, application/octet-stream)

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2016-08-23:

#10

application-legacy-webbrowser-app-.log.5.gz Edit (1.3 KiB, application/octet-stream)

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2016-08-23:

#11

Seems webbrowser-app has a few common crashes. It might be one of these:
https://errors.ubuntu.com/?package=webbrowser-app&period=month

Revision history for this message

Olivier Tilloy (osomon) wrote on 2016-08-23:

#12

Thanks Daniel. That’s indeed a known issue with oxide in yakkety: bug #1613258.

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