All the available cellular networks are not searched and displayed

Bug #1612175 reported by Chris Xia
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Confirmed
High
Bill Filler
ofono (Ubuntu)
Confirmed
Undecided
Unassigned
ubuntu-system-settings (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Testing steps:
1.Insert China Mobile card
2.Check the listed ISP.
3.Reject the China Mobile card.
4.Insert China Unicom card.
5.Check the listed ISP.

Expected results:
1. List all the available ISP such as China Mobile 2G/3G/4G,and also list unavailable ISP China Unicom 2G/3G/4G at Step 2.
2. List all the available ISP such as China Unicom 2G/3G/4G,and also list unavailable ISP China Mobile 2G/3G/4G at Step 5.

Actual result:
1.Only list CMCC/China at step 2.
2.Only list China-UNICOM Telecom

phablet@ubuntu-phablet:~$ system-image-cli -i
current build number: 6
device name: midori
channel: ubuntu-touch/testing/meizu.en
last update: 2016-07-11 17:45:37
version version: 6
version ubuntu: 20160711.1
version device: db94297461b6cae736ebcd2c903354eb85580af03760c481a1b9c4c0eee79c5f
version custom: 20160707-982-6-3

The test case in Chinese
前提条件:无
测试步骤:1.插入联通4G卡
2.插入移动4G卡
预期结果:
1.中国联通2G、中国联通3G、中国联通4G,中国移动2G\3G\4G为网络禁用
2.可用网络列表中会显示:中国移动2G、中国移动3G、中国移动4G,中国联通网络为禁用网络
实际结果:
1.显示:CHN-UNICOM
2.显示:CMCC/china telecom

1.We need to translate carrier names into Simplified Chinese.
CMCC => 中国移动
China Unicom => 中国联通
China telecom => 中国电信

2.If a CMCC sim inserted on ubuntu phone, go to carrier page and wait a while for searching
actual => CMCC is selected automatically, China telecom is listed as option for manual select

If a CMCC sim inserted on iphone, go to carrier page and wait a while for searching
actual => CMCC, China Unicom and China telecom are listed as options for manual select

Issue: China Unicom isn't listed in the carrier list on ubuntu phone (refer to pic2)

3.If a China Unicom sim inserted on ubuntu phone, go to carrier page and wait a while for searching
actual => China Unicom is selected automatically, no other options for manual select
If a China Unicom sim inserted on iphone, go to carrier page and wait a while for searching
actual => China Unicom and CMCC are listed as options for manual select

Issue: Other carriers cannot be searched out on ubuntu phone if CMCC sim inserted (refer to pic3)

CTA requires at least one more carrier can be searched and shown in the list that user can select manually.

So if we can fix #1 and #3, then we are good for CTA certification.

Changed in canonical-devices-system-image:
assignee: nobody → Bill Filler (bfiller)
importance: Undecided → High
milestone: none → cta
status: New → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-system-settings (Ubuntu):
status: New → Confirmed
Revision history for this message
Ren (ubuntech) wrote :

I got similar problem in Spain to find a Vodafone network in roaming
when I'm subcribed to a Free Mobile subscription.

Revision history for this message
Jonas G. Drange (jonas-drange) wrote :

We do little except ignore blacklisted operators in System Settings. Please attach the output of the following command to this bug:

    $ /usr/share/ofono/scripts/list-operators

Thank you.

Changed in ubuntu-system-settings (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Ren (ubuntech) wrote :

Sorry Chris Xia but I am trying to help so I proceed with operators that I get here in my region.
I make the tests request by Jonas. Here is the operators list.
I can tell you that "SFR" is missing in this list.

$ /usr/share/ofono/scripts/list-operators
[ /ril_1 ]
    [ /ril_1/operator/20820 ]
        Technologies = gsm
        Name = BYTEL
        MobileNetworkCode = 20
        Status = current
        MobileCountryCode = 208

[ /ril_0 ]
    [ /ril_0/operator/20801 ]
        Technologies = gsm hspa
        Name = Orange F
        MobileNetworkCode = 01
        Status = current
        MobileCountryCode = 208

    [ /ril_0/operator/20815 ]
        Name = Free
        MobileNetworkCode = 15
        Status = available
        MobileCountryCode = 208

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ofono (Ubuntu):
status: New → Confirmed
Revision history for this message
Alfonso Sanchez-Beato (alfonsosanchezbeato) wrote :

@Ren, could you please also try /usr/share/ofono/scripts/scan-for-operators ? Note that it might take a bit to complete.

Revision history for this message
dinamic (dinamic6661) wrote :

same here, arale/rc-proposed, i only see 2 carriers Digi.Mobil and Vodafone RO. missing Orange and Telekom RO

Revision history for this message
dinamic (dinamic6661) wrote :

running /usr/share/ofono/scripts/list-operators

looks like Telekom (Cosmote) and Orange have status = forbidden

Revision history for this message
dinamic (dinamic6661) wrote :

but i used Cosmote before using Digi, i'm not sure what Celluar / Carrier & APN / Carrier is supposed to do

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