Installing app fails after scrolling and shows 0%

Bug #1596681 reported by Julia Palandri
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Confirmed
Low
Unassigned
ubuntu-download-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Trying to reinstall a previously purchased app, I clicked on Install - when the download was at approx 50% I scrolled down to see the reviews, and when I came back up the download was at 0% again. Waited for some time, it didn't go any further, so i clicked back, and clicked install again. I tried to do the same, scrolling down at 85% this time, when I came back it was at 0% again, but eventually after some time it completed the installation - maybe worth checking if the downloader and the installer are on sync?

Revision history for this message
dobey (dobey) wrote :

Updated the summary as I think this is unrelated to whether the app is free or not. Once the progress bar shows up, pretty much anything related to the purchasing side of things is no longer relevant.

affects: ubuntu-download-manager → ubuntu-download-manager (Ubuntu)
summary: - reinstalling purchased app fails after scrolling
+ Installing app fails after scrolling and shows 0%
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

I just reproduced this during installation of the filemanager, but I couldn't determine any pattern. And eventually the app installs just fine.

Changed in canonical-devices-system-image:
importance: Undecided → Low
status: New → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-download-manager (Ubuntu):
status: New → Confirmed
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