the two Hotspots buttons seem to disagree

Bug #1589149 reported by Victor Gabillon
82
This bug affects 17 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Confirmed
High
Alejandro J. Cura
indicator-network (Ubuntu)
Won't Fix
Undecided
Pete Woods
ubuntu-system-settings (Ubuntu)
Incomplete
High
Unassigned

Bug Description

When i try to activate the hotspot using the menu that you can make appear from above (the black-background one) it seems not to work (no hotspot and no hotspot symbol on the top menu appearing).
If I open setting->hotspot, there the hotspot button is deactivated (not green) while the hotspot button in the black menu is green.
It seems the button in the Settings if activated can really make the hotspot work (and make the hotspot button in the black menu green) but the hotspot button in the black menu seems to just do nothing (except cutting wifi)

On the meizu 4 with ota 11. I think the problem came with ota 11.

tags: added: hotspot
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in indicator-network (Ubuntu):
status: New → Confirmed
Revision history for this message
Victor Gabillon (victorgabillon) wrote :

This bug is still there in OTA 12 stable on my Mx4.

Revision history for this message
Jonas G. Drange (jonas-drange) wrote :

They are supposed to be virtually the same button, and this discrepancy does indeed sound like a bug. Could you maybe attach some logs to this report?

   .cache/upstart/indicator-network.log
   .cache/upstart/application-legacy-ubuntu-system-settings-.log

Thanks!

Changed in ubuntu-system-settings (Ubuntu):
status: New → Incomplete
Changed in canonical-devices-system-image:
status: New → Incomplete
Revision history for this message
Victor Gabillon (victorgabillon) wrote :

Hi Jonas,

Thanks for the replay and the tip about the logs, here they are :
I first tried to use the button in the black menu that you make appear from above (failure)
then I used the hotspot button in the settings menu (success)

Revision history for this message
Victor Gabillon (victorgabillon) wrote :

and the log for the legacy system settings

which features an error message.

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

I confirm this behaviour on latest rc-proposed:

current build number: 409
device name: arale
channel: ubuntu-touch/rc-proposed/meizu.en

Changed in canonical-devices-system-image:
status: Incomplete → Confirmed
importance: Undecided → High
milestone: none → 13
assignee: nobody → Alejandro J. Cura (alecu)
Changed in ubuntu-system-settings (Ubuntu):
status: Incomplete → Confirmed
importance: Undecided → High
Changed in canonical-devices-system-image:
assignee: Alejandro J. Cura (alecu) → Bill Filler (bfiller)
tags: added: regression-release
Revision history for this message
Jonas G. Drange (jonas-drange) wrote :

Bug reporter says the button in System Settings works and that the button in the indicator does not. Either way, unless there's API breakage, this is not something we can fix in System Settings.

Changed in ubuntu-system-settings (Ubuntu):
status: Confirmed → Incomplete
Changed in canonical-devices-system-image:
assignee: Bill Filler (bfiller) → Alejandro J. Cura (alecu)
Revision history for this message
Callumpearson (callumpearson) wrote :

It doesn't matter which way round you activate the buttons, both need to be on for hotspot to work.

Changed in canonical-devices-system-image:
milestone: 13 → backlog
Revision history for this message
Mike Jelfs (mike-jelfs) wrote :

Unsure what combination of the 2 ways of switching the indicator on works I just keeping trying till my M10 connects to my MX4.

Revision history for this message
Jos van den Oever (vandenoever) wrote :

I can confirm this bug on mx4 with OTA-13.
To get hotspot, first toggle in system settings needs to be flipped on and then the toggle in the status menu needs to be toggled on. Only then does the hotspot work and the hotspot icon appear in the status bar.

Revision history for this message
boehm (8-boehm) wrote :

i also can confirm that the sequence -> toggle in system settings and then the toggle in the status menu - works for me too on mx4 arale ota-13 (date 20160913).

Revision history for this message
WESERTRAINER Flight Training (s-service) wrote :

I can confirm this bug on mx4 with OTA-13.

Revision history for this message
Joan CiberSheep (cibersheep) wrote :

I confirm on OTA13 on bq e5

Changed in canonical-devices-system-image:
milestone: backlog → 14
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

This si quite reproducible, if you have a chance to take a look I am guessing its down in connectivity-api, maybe broke when NM 1.2 was introduced back in may

Changed in indicator-network (Ubuntu):
assignee: nobody → Pete Woods (pete-woods)
Revision history for this message
Ivar Mossin (ivar-mossin) wrote :

My experience with this bug is that I use only the black-menu hotspot button. I keep the network settings on my android tablet open to see when it connects. I will give it a few seconds after each scan. If it doesn't connect, I flip the hotspot button on my MX4 off and on again. Eventually it will connect, but not show the hotspot icon. It is equally hard to disable hotspot, so I usually enter flight mode, check that my tablet disconnects, then exit flight mode and I'm no longer sharing over hotspot.

Changed in canonical-devices-system-image:
milestone: 14 → backlog
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

per comment #15 I confirm that the hotspot may stay active even after disabling it in each toggle, which is a more serious issue imo.

Revision history for this message
Olof Rydberg (0lof) wrote :

My experience with my mx4 is that most of the time the hotspot works after a couple of attempts (almost always fails on first attempt) but the last months it rarely show any indicator. It also, as stated earlier by others in this thread, often stays active after turned off.

For me, the hotspot also seems to break wifi and only a reboot helps. Flight mode also seems to break from time to time and it has only happened for me after using the hotspot.

Pete Woods (pete-woods)
Changed in indicator-network (Ubuntu):
status: Confirmed → Won't Fix
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