Canonical System Image

The phone always stay in video playing interface when playing the not support video file

Bug #1586396 reported by Julia Palandri on 2016-05-27

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	Canonical System Image	Confirmed	Medium	Jim Hodapp
	mediaplayer-app (Ubuntu)	New	Undecided	Renato Araujo Oliveira Filho

[Software Release/Version & Build Date]
54

[Preconditions]
there are some video files in SD card (Contains not support video files)

[Procedures]
1.Swipe to Video scope - Check My videos -Tap the video from the SD card
2.play the video(The file not support)

[Expect results]
Pop-up tip 'does not support the video file', back to previous interface automatically

[Actual results]
The phone always stay in video playing interface , and the playing interface is black colour, there is no any Prompt

[Reproduce]
Always

Revision history for this message

Julia Palandri (julia-palandri) wrote on 2016-05-27:

Revision history for this message

Pat McGowan (pat-mcgowan) wrote on 2016-05-27:

I cannot open the attached video

Changed in canonical-devices-system-image:
assignee:	nobody → Jim Hodapp (jhodapp)
importance:	Undecided → Medium

Jim Hodapp (jhodapp) on 2016-05-27

Changed in mediaplayer-app (Ubuntu):
assignee:	nobody → Renato Araujo Oliveira Filho (renatofilho)

Revision history for this message

Julia Palandri (julia-palandri) wrote on 2016-05-31:

@Pat, it's part of the idea: when you try to open a file that the player can't handle, it ends up in an undisireable state

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