Restart option on power button menu does not restart

Bug #1576796 reported by Bob Harvey
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Confirmed
High
John McAleely
The Avila project
New
Undecided
Alfonso Sanchez-Beato

Bug Description

M10 tablet.. OTA10.1

Press power button till menu appears
Select restart.

What actually happens is screen goes black.
Put the machine down to see what happens
Still black an hour later

Have to hold power button for 10 seconds, theen press again.. It does a normal startup.

The battery has run down while left.

Care to nominate a log file?

Revision history for this message
Bob Harvey (bobharvey) wrote :

OK, thats 4 tries out of 4 that restart doesn't

Lets try the phone.. BQ4.5. - nope, that works as expected (though my phone is now displaying a 'failed to update' for the sync service, so now I can't use it).. But it did restart, and quickly.

Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

I reproduced 1 time out of 5, the shutdown didn't seem to complete
I have a _usr_bin_lxc-stop.0.crash file but I am not sure its from the same time as the failed restart

Changed in canonical-devices-system-image:
assignee: nobody → Yuan-Chen Cheng (ycheng-twn)
importance: Undecided → High
status: New → Confirmed
Changed in canonical-devices-system-image:
assignee: Yuan-Chen Cheng (ycheng-twn) → John McAleely (john.mcaleely)
Revision history for this message
Michal Predotka (mpredotka) wrote :

M10 with OTA-10.1 Same problem. I'm not able to restart the tablet, tried 8 times already or so.

Changed in avila:
assignee: nobody → Alfonso Sanchez-Beato (alfonsosanchezbeato)
Revision history for this message
Bob Harvey (bobharvey) wrote :

Tablet now on OTA11.. Have successfully restarted twice..

Revision history for this message
Michal Predotka (mpredotka) wrote :

I'm on rc-proposed. Tried to restart few times to check but only scopes restart.

Revision history for this message
Bob Harvey (bobharvey) wrote :

Not had any bother on OTA12

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