Aquaris E5 - Wrong SIM card / phone number information when switched SIM card

Bug #1569745 reported by Juhapekka Piiroinen
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Incomplete
Undecided
Unassigned
ofono (Ubuntu)
New
Undecided
Unassigned
ubuntu-system-settings (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Steps:
1) Use dual sim with two sim cards. See system settings for cellular and the phone numbers.
2) Change one of the sim cards. See system settings for cellular and the phone numbers.

Actual Result:
1) Shows two different phone numbers and sim ids (let them be A and B)
2) Shows two different phone numbers and sim ids (let them be A and B)

Expected results:
1) Shows two different phone numbers and sim ids (let them be A and B)
2) Shows two different phone numbers and sim ids (let them be A and C)

So the bug escalates to the messaging app as well as to the call app. The phone is now useless with the new sim card and the new phone number. Could some one tell me how to force a reload of the sim card info via console.

And yes, I have ran the latest updates and rebooted several times.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-system-settings (Ubuntu):
status: New → Confirmed
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

Try backing up then removing /var/lib/ofono/*
There may be useful scripts at /usr/share/ofono/scripts

Changed in canonical-devices-system-image:
status: New → Incomplete
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