MTP causes too many troubles

Bug #1565675 reported by Michael Zanetti
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Confirmed
Undecided
Pat McGowan
mtp (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

MTP causes so many problems, it's really frustrating to use.

* Every time I plug the phone to my laptop, I get hit by an error message on my laptop
* Shotwell hangs forever trying to import images from the phone, sometimes it doesn't even try and just errors out.
* When it's working, the connection drops frequently

See attached screenshots

Revision history for this message
Michael Zanetti (mzanetti) wrote :
Revision history for this message
Michael Zanetti (mzanetti) wrote :
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

@michael which device? whats the laptop running?
I see it work very reliably with the exception of a couple flaky cables. (Wily and Arlale combo mainly, but other devices as well)

Changed in canonical-devices-system-image:
status: New → Incomplete
Revision history for this message
Michael Zanetti (mzanetti) wrote :

Those screenshots were made with turbo, but the reason I reported that bug is really because my gf is not able to import her pictures from krillin into Shotwell.

Both our laptops are MacBook Pros with Ubuntu running. Mine is xenial, hers is wily.

Changed in canonical-devices-system-image:
status: Incomplete → New
Changed in canonical-devices-system-image:
assignee: nobody → Pat McGowan (pat-mcgowan)
status: New → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in mtp (Ubuntu):
status: New → Confirmed
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