connected bt mouse/kybd get disconnected/not in "connect when active" list

Bug #1544254 reported by kevin gunn
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Canonical Pocket Desktop
New
Undecided
Unassigned
Canonical System Image
Incomplete
Undecided
kevin gunn
bluez (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

So I've been running ubuntu-pd on Nexus4 over a few days and began noticing this.

1. connect bt mouse and keyboard
2. connect to external monitor
3. use device for extended period of time

sometimes the devices will appear to disconnect, as well as be forgotten.
I can't tell if this is in conjunction with the screen blanking or not

I've even run into the kybd being forgotten, while the mouse was remembered.

here's my devices info
[bluetooth]# paired-devices
Device 34:88:5D:24:05:61 Logitech Keyboard K480
Device F0:65:DD:AA:04:8B HP Bluetooth Mouse X4000b
[bluetooth]# info 34:88:5D:24:05:61
Device 34:88:5D:24:05:61
 Name: Logitech Keyboard K480
 Alias: Logitech Keyboard K480
 Class: 0x002540
 Icon: input-keyboard
 Paired: yes
 Trusted: yes
 Blocked: no
 Connected: yes
 LegacyPairing: yes
 UUID: Service Discovery Serve.. (00001000-0000-1000-8000-00805f9b34fb)
 UUID: Human Interface Device... (00001124-0000-1000-8000-00805f9b34fb)
 UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb)
 Modalias: usb:v046DpB330d2800
[bluetooth]# info F0:65:DD:AA:04:8B
Device F0:65:DD:AA:04:8B
 Name: HP Bluetooth Mouse X4000b
 Alias: HP Bluetooth Mouse X4000b
 Class: 0x002580
 Icon: input-mouse
 Paired: yes
 Trusted: yes
 Blocked: no
 Connected: yes
 LegacyPairing: no
 UUID: Service Discovery Serve.. (00001000-0000-1000-8000-00805f9b34fb)
 UUID: Human Interface Device... (00001124-0000-1000-8000-00805f9b34fb)
 UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb)
 Modalias: usb:v03F0p024Cd0103
[bluetooth]#

Tags: bluez-touch
kevin gunn (kgunn72)
description: updated
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

FWIW I have the same keyboard and have not yet seen this, but I do not also have a mouse paired

Changed in canonical-devices-system-image:
assignee: nobody → kevin gunn (kgunn72)
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in bluez (Ubuntu):
status: New → Confirmed
Revision history for this message
Gabriele (gabrielemartelli) wrote :

Hello to all

The same thing happens to me too. When I connect only the mouse or only the keyboard everything works perfectly.

But when I connect the mouse and keyboard at the same time, the keyboard frequently loses connection and fails to reconnect automatically. I have to go in the options to connect it again.

The mouse, however, has not a problems and remains constantly connected, or it can automatically connect after a break

I use:
Acquaris 4.5 UE OTA 9

Revision history for this message
Victor gonzalez (victor-gonzalez-0) wrote :

Hope this is useful for you, test performe with Rii BT keyboard that cannot connect automatically when it comes from idle:

Time stamp:

9:57 - Start
9:57 - Forget BT keyboard RII
9:58 - Paired
9:58-10:00 - Use some apps with RII keybard
10:07 - Frieza locked(both tablet BT and keyboard still on)
10:59 - Unlock Frieza --> BT keyboard is on and Frieza BT appears not connected. It is not able to autoconnect in this scenario where tablet entered deep sleep and awakes again.
----
11:01 - Tapped in connect button from BT settings and it is not able to connect
11:01 - Press button combo in BT keyboard to disable and enable BT again to see if it pairs automatically
11:03 - It connects automatically

tags: added: bluez-touch
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Ubuntu Touch is no longer supported.

Changed in bluez (Ubuntu):
status: Confirmed → Won't Fix
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