Sometimes no notification when new OTA is available

Bug #1543031 reported by Jean-Baptiste Lallement
This bug report is a duplicate of:  Bug #1508081: Fails to receive OTA updates. Edit Remove
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
New
Undecided
Unassigned
The Avila project
Confirmed
Undecided
Unassigned
ubuntu-download-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

frieza 7

I flashed build 7, there is build 8 on system-image.u.c but I didn't receive a notification. client.log and u-d-m attached.

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :
Revision history for this message
John McAleely (john.mcaleely) wrote :

I believe this is also happening on other devices post OTA 9?

Changed in canonical-devices-system-image:
milestone: none → ww08-2016
Revision history for this message
John McAleely (john.mcaleely) wrote :

I mostly see notifications, but I wouldn't swear it was every time

summary: - No notification when new OTA is available
+ Sometimes no notification when new OTA is available
Changed in avila:
status: New → Confirmed
Revision history for this message
dobey (dobey) wrote :

The new OTA notification is a push notification. Recommend checking the push client logs on the phone, and verifying the U1 acocunt is set up and usable, if you hit this issue. I'm not sure why this would only affect frieza, but I have rc-proposed on my mako for testing, and almost every day there is a notification for an update. I've not noticed any occasions recently when there was no notification AND a new update available, on it.

Revision history for this message
Nikola Srnec (maskor13x) wrote :

I am still stuck on OTA-8 update since december 2015.

I did not get any single OTA update notificaition after OTA-8, can somebody help fix this issue?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-download-manager (Ubuntu):
status: New → Confirmed
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