Viewfinder frozen and all buttons disabled after taking HDR picture
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Canonical System Image |
Confirmed
|
Critical
|
Bill Filler | ||
camera-app (Ubuntu) |
Confirmed
|
High
|
Florian Boucault |
Bug Description
Reported by royden in https:/
"Testing the fix released for Bug #1519766 (and likely #1478693) I can reliably freeze the camera-app (v. 3.0.0.616) on rc-proposed Arale r227 by taking HDR images.
Freeze happens around the 3rd or 4th shot of the same subject as reported in Bug #1519766.
HDR shots of shaded lamp in semi-dark room (taking up 3/4 of view) trigger freeze on 4/5th shot.
HDR shots of lamp on small table at distance in semi-dark room do not reliably trigger freeze.
Normal shots do not trigger freeze, with or without zoom AFAIKS.
Freeze comprises either the viewfinder holding the image of the attempted capture and app being no longer responsive and needing to be closed. Re-opening produces "Cannot access camera" error message screen, with access permission or some other error as cause. Reboot needed to regain camera function.
Other freeze seen was a return of the viewfinder to a dark screen, and the same error message screen appearing."
Changed in canonical-devices-system-image: | |
assignee: | nobody → Bill Filler (bfiller) |
importance: | Undecided → High |
milestone: | none → backlog |
Changed in canonical-devices-system-image: | |
milestone: | backlog → ww08-2016 |
importance: | High → Critical |
Changed in canonical-devices-system-image: | |
milestone: | ww08-2016 → backlog |
Comments from royden: /bugs.launchpad .net/ubuntu/ +source/ camera- app/+bug/ 1519766/ comments/ 6
"
https:/
The above comment by jibel seems to include the sort of hang I refer to here, in his case after 3 shots.
Attached is a sub-set of syslog across a series of photos that failed on the 4th one.
https:/ /launchpadlibra rian.net/ 234932365/ syslog_ snippet_ Camera- app.txt /launchpadlibra rian.net/ 234932421/ application- click-com. ubuntu. camera_ camera_ 3.0.0.616. log
https:/
"