Activity log for bug #1537668

Date Who What changed Old value New value Message
2016-01-25 08:56:52 Jean-Baptiste Lallement bug added bug
2016-01-25 08:56:52 Jean-Baptiste Lallement attachment added history-charge-generic_id.dat https://bugs.launchpad.net/bugs/1537668/+attachment/4556124/+files/history-charge-generic_id.dat
2016-01-25 08:57:12 Jean-Baptiste Lallement attachment added power.20160124-103548.csv https://bugs.launchpad.net/canonical-devices-system-image/+bug/1537668/+attachment/4556125/+files/power.20160124-103548.csv
2016-01-25 08:57:25 Jean-Baptiste Lallement attachment added screenshot20160124_225415263.png https://bugs.launchpad.net/canonical-devices-system-image/+bug/1537668/+attachment/4556126/+files/screenshot20160124_225415263.png
2016-01-25 08:57:38 Jean-Baptiste Lallement attachment added history-from-sysfs.png https://bugs.launchpad.net/canonical-devices-system-image/+bug/1537668/+attachment/4556127/+files/history-from-sysfs.png
2016-01-25 09:00:58 Jean-Baptiste Lallement description mako rc-proposed/ubunut 348 In some cases, apparently when the state of the device changes and the device is immediately suspended, upower history stops being updated and results in graphs like the one attached (ignore the sudden drop then jump between 5:00AM and 10:00AM, investigation is still ongoing) In the history file attached, the history stops on Sun, 24 Jan 2016 09:36:50 GMT (1453628210) It corresponds to the state change of the device (charging -> discharging) around the same time (1453628284 - Sun, 24 Jan 2016 09:38:04 GMT in power.20160124-103548.csv) Then if you plug the device to a charger and unplug it but don't suspend it the update of the history resumes normally (around 10:00PM). The graph shows the charge decreasing linearly (which is wrong, it should look like the graph history-from-sysfs.png which is based on battery/capacity sysfs entry) mako rc-proposed/ubunut 348 In some cases, apparently when the state of the device changes and the device is immediately suspended, upower history stops being updated and results in graphs like the one attached (ignore the sudden drop then jump between 5:00AM and 10:00AM, investigation is still ongoing) In the history file attached, the history stops on Sun, 24 Jan 2016 09:36:50 GMT (1453628210) It corresponds to the state change of the device (charging -> discharging) around the same time (1453628284 - Sun, 24 Jan 2016 09:38:04 GMT in power.20160124-103548.csv) Then if you plug the device to a charger and unplug it but don't suspend it the update of the history resumes normally (around 10:00PM). The graph shows the charge decreasing linearly (which is wrong, it should look like the graph history-from-sysfs.png which is based on battery/capacity sysfs entry) The attached screenshot shows the network 4G data is available but doesn't connect as shown in the indicator. Possible Test Case: 1. Disable main sources of wakeup (bt, wifi, location, set airplane mode on) 2. plug it to a charger for a short time (15min or so), but don't fully charge it 3. unplug the DUT and press the power button to suspend it 4. wait several hours without waking up the device. Actual Result The history is not updating anymore.
2016-01-25 09:01:53 Jean-Baptiste Lallement description mako rc-proposed/ubunut 348 In some cases, apparently when the state of the device changes and the device is immediately suspended, upower history stops being updated and results in graphs like the one attached (ignore the sudden drop then jump between 5:00AM and 10:00AM, investigation is still ongoing) In the history file attached, the history stops on Sun, 24 Jan 2016 09:36:50 GMT (1453628210) It corresponds to the state change of the device (charging -> discharging) around the same time (1453628284 - Sun, 24 Jan 2016 09:38:04 GMT in power.20160124-103548.csv) Then if you plug the device to a charger and unplug it but don't suspend it the update of the history resumes normally (around 10:00PM). The graph shows the charge decreasing linearly (which is wrong, it should look like the graph history-from-sysfs.png which is based on battery/capacity sysfs entry) The attached screenshot shows the network 4G data is available but doesn't connect as shown in the indicator. Possible Test Case: 1. Disable main sources of wakeup (bt, wifi, location, set airplane mode on) 2. plug it to a charger for a short time (15min or so), but don't fully charge it 3. unplug the DUT and press the power button to suspend it 4. wait several hours without waking up the device. Actual Result The history is not updating anymore. mako rc-proposed/ubunut 348 Possible one reason of the symptoms observed in bug 1471913 In some cases, apparently when the state of the device changes and the device is immediately suspended, upower history stops being updated and results in graphs like the one attached (ignore the sudden drop then jump between 5:00AM and 10:00AM, investigation is still ongoing) In the history file attached, the history stops on Sun, 24 Jan 2016 09:36:50 GMT (1453628210) It corresponds to the state change of the device (charging -> discharging) around the same time (1453628284 - Sun, 24 Jan 2016 09:38:04 GMT in power.20160124-103548.csv) Then if you plug the device to a charger and unplug it but don't suspend it the update of the history resumes normally (around 10:00PM). The graph shows the charge decreasing linearly (which is wrong, it should look like the graph history-from-sysfs.png which is based on battery/capacity sysfs entry) The attached screenshot shows the network 4G data is available but doesn't connect as shown in the indicator. Possible Test Case: 1. Disable main sources of wakeup (bt, wifi, location, set airplane mode on) 2. plug it to a charger for a short time (15min or so), but don't fully charge it 3. unplug the DUT and press the power button to suspend it 4. wait several hours without waking up the device. Actual Result The history is not updating anymore.
2016-01-25 09:01:57 Jean-Baptiste Lallement canonical-devices-system-image: importance Undecided High
2016-01-25 09:02:08 Jean-Baptiste Lallement bug task added upower (Ubuntu)
2016-01-26 17:10:18 Pat McGowan canonical-devices-system-image: status New Confirmed
2016-01-26 17:10:18 Pat McGowan canonical-devices-system-image: milestone backlog
2016-01-26 17:10:18 Pat McGowan canonical-devices-system-image: assignee Pat McGowan (pat-mcgowan)
2016-01-26 18:25:49 Pat McGowan upower (Ubuntu): assignee Martin Pitt (pitti)
2016-01-27 13:32:33 Jean-Baptiste Lallement attachment added battery.1453894138.log https://bugs.launchpad.net/canonical-devices-system-image/+bug/1537668/+attachment/4557542/+files/battery.1453894138.log
2016-02-23 15:53:25 Pat McGowan tags power-bugs
2016-06-06 06:41:58 Martin Pitt upower (Ubuntu): assignee Martin Pitt (pitti)
2016-06-29 06:52:40 Launchpad Janitor upower (Ubuntu): status New Confirmed
2016-06-29 06:52:44 Richard Somlói bug added subscriber Richard Somlói