unity crash while using telegram app

Bug #1531777 reported by Victor gonzalez
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Incomplete
High
Michał Sawicz
unity8 (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

While trying to reproduce the bug 1531162

Product: bq Aquaris E5
FW version: OTA-8 .5
TG app: v2.0.4

Preconditions:
I had telegram, hangups and sound settings open when unity crashed (at 11:29 05/01/16) and Ubuntu load animation appeared

Actual Result:
Unity crash after unlock the device's screen and swipe

Expected Result:
Unity should not crash

Tags: bq
Revision history for this message
Victor gonzalez (victor-gonzalez-0) wrote :
Changed in canonical-devices-system-image:
assignee: nobody → Michał Sawicz (saviq)
importance: Undecided → High
Revision history for this message
Victor gonzalez (victor-gonzalez-0) wrote :
Revision history for this message
Michał Sawicz (saviq) wrote :

I'm afraid the provided info does not let us pinpoint the issue. You don't have a unity8 crash file?

Can you check in System Settings → Privacy → Diagnostics → Previously sent, it will open a list of issues sent from the device (granted, the list could be more helpful...), do any of the top ones (should be the most recent ones) seem related?

Changed in unity8 (Ubuntu):
status: New → Incomplete
Changed in canonical-devices-system-image:
status: New → Incomplete
Revision history for this message
Michał Sawicz (saviq) wrote :

Since you might have trouble seeing anything on that page, other than the report UUIDs, if you can email/PM the URL you're taken to, I could try and have a look.

Revision history for this message
Michał Sawicz (saviq) wrote :

And I've filed bug #1532257 in the hope to make it more useful.

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

@Saviq, Victor experienced a similar crash of unity8 with the messaging app (lp:1531775) and provided the following crash file of unity8 https://bugs.launchpad.net/canonical-devices-system-image/+bug/1531775/+attachment/4546255/+files/crash_logs.zip

HTH

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for unity8 (Ubuntu) because there has been no activity for 60 days.]

Changed in unity8 (Ubuntu):
status: Incomplete → Expired
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