Calibre 0.8.16 crashes on launch on Mac OS X 10.6.8

Bug #837362 reported by Neil P. Quinn
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
calibre
Invalid
Undecided
Unassigned

Bug Description

I recently downloaded Calibre 0.8.16 for Mac OS X, opened the .dmg, and installed the application by dragging it to the Applications folder. However, when I try to open it, the icon appears on the dock, bounces for a few seconds, and then disappears. Nothing further results. I have tried the whole procedure, beginning with the download and clean installation, twice with no variation.

Details on my system:
      Model Name: MacBook Pro
      Model Identifier: MacBookPro5,4
      Processor Name: Intel Core 2 Duo
      Processor Speed: 2.53 GHz
      Number Of Processors: 1
      Total Number Of Cores: 2
      L2 Cache: 3 MB
      Memory: 4 GB
      Bus Speed: 1.07 GHz
      Boot ROM Version: MBP53.00AC.B03
      SMC Version (system): 1.49f2

      System Version: Mac OS X 10.6.8 (10K540)
      Kernel Version: Darwin 10.8.0
      Boot Volume: Central
      Boot Mode: Normal
      Secure Virtual Memory: Enabled
      64-bit Kernel and Extensions: No
      Time since boot: 3:22

Results when launching from Terminal:
      LSOpenURLsWithRole() failed with error -10810 for the file /Applications/calibre.app.

Messages from Console:
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] Python function terminated unexpectedly: Failed to load the usbobserver plugin: dlopen(/Applications/calibre.app/Contents/Frameworks/plugins/usbobserver.so, 2): Symbol not found: _FSMoveObjectToTrashSync
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] Referenced from: /Applications/calibre.app/Contents/Frameworks/plugins/usbobserver.so
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] Expected in: dynamic lookup
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] Traceback (most recent call last):
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] File "/Applications/calibre.app/Contents/Resources/Python/lib/python2.7/site.py", line 147, in main
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] return run_entry_point()
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] File "/Applications/calibre.app/Contents/Resources/Python/lib/python2.7/site.py", line 116, in run_entry_point
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] return getattr(pmod, func)()
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] File "site-packages/calibre/gui2/main.py", line 372, in main
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] File "site-packages/calibre/gui2/main.py", line 51, in init_qt
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] File "site-packages/calibre/gui2/ui.py", line 35, in <module>
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] File "site-packages/calibre/gui2/device.py", line 18, in <module>
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] File "site-packages/calibre/devices/scanner.py", line 24, in <module>
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] RuntimeError: Failed to load the usbobserver plugin: dlopen(/Applications/calibre.app/Contents/Frameworks/plugins/usbobserver.so, 2): Symbol not found: _FSMoveObjectToTrashSync
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] Referenced from: /Applications/calibre.app/Contents/Frameworks/plugins/usbobserver.so
30/8/11 3:44:34 pm [0x0-0x57057].net.kovidgoyal.calibre[911] Expected in: dynamic lookup
30/8/11 3:44:34 pm com.apple.launchd.peruser.501[184] (‭[‬0x0-0x57057‭].‬net.kovidgoyal.calibre‭[‬911‭]‬) Exited with exit code: 255

I hope you find this helpful; let me know if you need any more information. Thank you for all your hard work!

Revision history for this message
Kovid Goyal (kovid) wrote : Re: calibre bug 837362

That error indicates that one of the system libraries on your machine si out
of date. It is missing the function _FSMoveObjectToTrashSync. You should
contact Apple for support, they will tell you how to update the library on
your system.

 status invalid

Changed in calibre:
status: New → Invalid
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