Supernote ax5
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
calibre |
Won't Fix
|
Undecided
|
Unassigned |
Bug Description
Hello,
thanks for Calibre, it is indeed a useful application.
I have the following problem with my new Supernote ax5.
When I connect it to my PC (Windows 10), the PC detects it correcly, and I can manage to move file from/to the device via Explorer application.
Anyway, when I launch Calibre it gives immediately this error:
calibre, version 5.33.2
ERRORE: Errore: Errore di comunicazione col dispositivo // Communication error with the device
C:\r\src\
Traceback (most recent call last):
File "calibre\
File "calibre\
File "calibre\
File "calibre\
File "calibre\
File "calibre\
File "calibre\
File "calibre\
wpd.WPDError: C:\r\src\
According to a post on reddit (https:/
Now I can transfer files from Calibre to the device, but the error above still occurs, and if I click on the Device button the list is empty.
Here's the device information provided by Calibre:
{'device_version': '1.0',
'friendly_name': '',
'has_bulk_
'has_storage': True,
'manufacturer_
'model_name': 'Supernote A5 X',
'protocol': 'MTP: 1.00',
'serial_number': '7F35A2427F9729
'storage': [{'capacity': 23743934464,
'id': 's10001',
'rw': True,
'type': 'unknown'}
Thanks for your time and excellent job.
Regards
Alessandro
Changed in calibre: | |
status: | New → Won't Fix |
Open a command prompt and with the device connected (and calibre not
running) run
calibre-debug -d
and post the output
status incomplete