kobo aura h20 2 disconnect when importing books
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
| calibre |
Undecided
|
David Forrester |
Bug Description
when importing books on the kobo aura h20 e, or kobo or calibre disconnects every few books.
softare version kobo: 4.15.12920 (b231bfea36, 27-05-19)
calibre version 3.44
Windows 8.1
Changed in calibre: | |
assignee: | nobody → David Forrester (davidfor) |
status: | New → Triaged |
David Forrester (davidfor) wrote : | #2 |
Are there any errors from calibre when this happens? Does the OS still have the device connected?
broekhuizen (broekmuis) wrote : Re: [Bug 1834735] Re: kobo aura h20 2 disconnect when importing books | #3 |
No, there are no errors mentioned/
The next disconnection takes place either within a few seconds, about a minute or perhaps two minutes.
_______
Van: <email address hidden> <email address hidden> namens David Forrester <email address hidden>
Verzonden: zondag 30 juni 2019 16:24
Aan: <email address hidden>
Onderwerp: [Bug 1834735] Re: kobo aura h20 2 disconnect when importing books
Are there any errors from calibre when this happens? Does the OS still
have the device connected?
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Title:
kobo aura h20 2 disconnect when importing books
Status in calibre:
Triaged
Bug description:
when importing books on the kobo aura h20 e, or kobo or calibre disconnects every few books.
softare version kobo: 4.15.12920 (b231bfea36, 27-05-19)
calibre version 3.44
Windows 8.1
To manage notifications about this bug go to:
https:/
David Forrester (davidfor) wrote : | #4 |
That sounds like the OS is losing contact with the device and reconnecting. I have hit that occasionally and it usually means a reboot of the device and the PC are needed.
You need to check what is happening in the OS/computer. Calibre needs the device to be mounted properly. If it isn't, then calibre cannot do anything. There can be a problem when calibre starts to do its work and puts some load on the USB connection. I see this, but it =is usually a cable/port/device combination. And I always see an error when the device drops.
Changing the component for this bug.
assignee davidfor
tag kobo-driver
status triaged