Enhancement: calibre does not seem to support Nook Model BNTV650

Bug #1803651 reported by Robert McGuire
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
calibre
Fix Released
Undecided
Unassigned

Bug Description

caliber 3.34 on Windows 10 (64 bit) does not recognize my new Nook Tablet 10.1" Model BNTV650. Can an enhancement be added to allow me to transfer book to this new Nook?

DEBUG info:

calibre 3.34 [64bit] embedded-python: True is64bit: True
Windows-10-10.0.17134-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.17134')
Python 2.7.12+
Windows: ('10', '10.0.17134', 'SP0', u'Multiprocessor Free')
Interface language: None
USB devices on system:
(USBDevice(vendor_id=0x62a product_id=0x4101 bcd=0x111 devid=usb\vid_062a&pid_4101&rev_0111 devinst=2),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid1022&pid7807&rev0011 devinst=3),
 USBDevice(vendor_id=0x62a product_id=0x4101 bcd=0x111 devid=usb\vid_062a&pid_4101&rev_0111&mi_01 devinst=4),
 USBDevice(vendor_id=0x4f2 product_id=0xb35f bcd=0x1757 devid=usb\vid_04f2&pid_b35f&rev_1757&mi_00 devinst=5),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid1022&pid7808&rev0011 devinst=6),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid1022&pid7808&rev0011 devinst=7),
 USBDevice(vendor_id=0xe8d product_id=0x2008 bcd=0x223 devid=usb\vid_0e8d&pid_2008&rev_0223 devinst=1),
 USBDevice(vendor_id=0xeef product_id=0xa118 bcd=0x5002 devid=usb\vid_0eef&pid_a118&rev_5002 devinst=8),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid1022&pid7812&rev0003 devinst=9),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid1022&pid7807&rev0011 devinst=10),
 USBDevice(vendor_id=0x4f2 product_id=0xb35f bcd=0x1757 devid=usb\vid_04f2&pid_b35f&rev_1757 devinst=11),
 USBDevice(vendor_id=0x62a product_id=0x4101 bcd=0x111 devid=usb\vid_062a&pid_4101&rev_0111&mi_00 devinst=12))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\usb#vid_0e8d&pid_2008#60810650014668#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_0e8d&pid_2008#60810650014668#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
{'device_version': u'1.0',
 'friendly_name': u'',
 'has_bulk_properties': True,
 'has_storage': True,
 'manufacturer_name': u'southerntelecom',
 'model_name': u'BNTV650',
 'protocol': u'MTP: 1.00',
 'serial_number': u'60810650014668',
 'storage': [],
 'type': 'unknown'}
Not a suitable MTP device, ignoring

No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{AA75875C-308C-4B7B-81A5-E60C6A9B8E30}': [{'addr': u'10.0.0.5', 'broadcast': u'10.0.0.5', 'netmask': u'255.255.255.255'}], '{86634255-C69D-11E7-BBBB-806E6F6E6963}': [{'addr': u'127.0.0.1', 'broadcast': u'127.0.0.1', 'netmask': u'255.255.255.255'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

Revision history for this message
Kovid Goyal (kovid) wrote : Re: calibre bug 1803651

That device is reporting it has no storage available, which is why calibre refuses to connect to it.
This can usually be fixed by rebooting both the device and the computer. Also sometimes faulty/failing
SD cards cause it. If you have an SD card in the device, try removing it.

 status fixreleased

Changed in calibre:
status: New → Fix Released
Revision history for this message
Robert McGuire (treborcamsr) wrote :

I have two of these devices (only one connected at a time) rebooted both (multiple times), rebooted computer (multiple times). there are no sd cards installed, but they are still not recognized by caliber. Devices have 32 GB onboard storage, one reports 8.13 free, the other reports 22.85 free. is there anything else I can do?

Revision history for this message
Kovid Goyal (kovid) wrote :

Your remaining options are to:

1) Try resetting the device
2) Use a wireless connection method, such as one of the ones described
here:
https://manual.calibre-ebook.com/faq.html#how-do-i-use-calibre-with-my-android-phone-tablet-or-kindle-fire-hd

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