Cant detect Kindle paperwhite 2018 on MAC

Bug #1802213 reported by Joelle
6
This bug affects 1 person
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calibre
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Bug Description

I am running Calibre version 3.33.1 on Mac running MacOS Mojave and my Kindle Paperwhite 2018 is not being detected.

Revision history for this message
Joelle (jocomrie) wrote :
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calibre 3.33.1 embedded-python: True is64bit: True
Darwin-18.0.0-x86_64-i386-64bit Darwin ('64bit', '')
('Darwin', '18.0.0', 'Darwin Kernel Version 18.0.0: Wed Aug 22 20:13:40 PDT 2018; root:xnu-4903.201.2~1/RELEASE_X86_64')
Python 2.7.12
OSX: ('10.14', ('', '', ''), 'x86_64')
Interface language: None
USB devices on system:
[]

No disabled plugins
Looking for devices of type: MTP_DEVICE
No MTP devices connected to system

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'lo0': [{'netmask': '255.0.0.0', 'peer': '127.0.0.1', 'addr': '127.0.0.1'}], 'en0': [{'netmask': '255.255.255.0', 'broadcast': '192.168.1.255', 'addr': '192.168.1.3'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

IOREG Output
Output from mount:
'/dev/disk1s1 on / (apfs, local, journaled)'
'devfs on /dev (devfs, local, nobrowse)'
'/dev/disk1s4 on /private/var/vm (apfs, local, noexec, journaled, noatime, nobrowse)'
'map -hosts on /net (autofs, nosuid, automounted, nobrowse)'
'map auto_home on /home (autofs, automounted, nobrowse)'
'/dev/disk3s1 on /Volumes/calibre-3.33.1 (hfs, local, nodev, nosuid, read-only, noowners, quarantine, mounted by joellecomrie)'

Output from osx_get_usb_drives:
[]

+-o Root <class IORegistryEntry, id 0x100000100, retain 15>
  +-o MacBookPro14,1 <class IOPlatformExpertDevice, id 0x100000117, registered, matched, active, busy 0 (33174 ms), retain 42>
    +-o AppleACPIPlatformExpert <class AppleACPIPlatformExpert, id 0x100000118, registered, matched, active, busy 0 (21731 ms), retain 45>
    | +-o IOPMrootDomain <class IOPMrootDomain, id 0x10000011b, registered, matched, active, busy 0 (123 ms), retain 104>
    | | +-o IORootParent <class IORootParent, id 0x10000011c, !registered, !matched, active, busy 0, retain 7>
    | | +-o RootDomainUserClient <class RootDomainUserClient, id 0x10000037c, !registered, !matched, active, busy 0, retain 5>
    | | +-o RootDomainUserClient <class RootDomainUserClient, id 0x10000037d, !registered, !matched, active, busy 0, retain 5>
    | | +-o RootDomainUserClient <class RootDomainUserClient, id 0x100000381, !registered, !matched, active, busy 0, retain 5>
    | | +-o RootDomainUserClient <class RootDomainUserClient, id 0x100000382, !registered, !matched, active, busy 0, retain 5>
    | | +-o RootDomainUserClient <class RootDomainUserClient, id 0x100000386, !registered, !matched, active, busy 0, retain 5>
    | | +-o RootDomainUserClient <class RootDomainUserClient, id 0x10000038a, !registered, !matched, active, busy 0, retain 5>
    | | +-o RootDomainUserClient <class RootDomainUserClient, id 0x10000038d, !registered, !matched, active, busy 0, retain 5>
    | | +-o RootDomainUserClient <class RootDomainUserClient, id 0x10000038f, !registered, !matched, active, busy 0, retain 5>
    | | +-o RootDomainUserClient <class RootDomainUserClient, id 0x100000390, !registered, !matched, active, busy 0, retain 5>
    | | +-o RootDomainUserClient <class RootDomainUserClient, id 0x100000398, !registered, !matched, active, busy 0, retain 5>
    | | +-o RootDomainUserClient <class RootDomainUserClient, id 0x100000399, !registered, !matched, active, busy 0, reta...

description: updated
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