New Kindle 10th Gen not detected

Bug #1802172 reported by john bonas
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
calibre
New
Undecided
Unassigned

Bug Description

Calibre is updated to latest version 3.33.1
PC is running Vista
Kindle is latest paperwhite, 10th Generation.
The device is recognised by the PC but is not acknowledged by Calibre.

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john bonas (johnbonas) wrote :
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robert heilbronner (pghbob) wrote :

same problem for me, but i'm on a MacBookPro running high sierra 10.13.6

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Kevin Teneyck (t4ckevint) wrote :

Same issue for me on Windows 10, x64

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Kevin Teneyck (t4ckevint) wrote :

Here's the Debug Device log with the Paperwhite disconnected

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DracNoc (drac-noc) wrote :

The same here for linux on Cal. 3.29 from PPA. Device connects 100% with file transfer but Calibre doesn't see a thing.

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