Downloading Metadata isn't working

Bug #1796687 reported by L Conway
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
calibre
Expired
Undecided
Unassigned

Bug Description

When I try to download metadata on a book it says Error: No Matches Found even if I HAVE in fact previously downloaded metadata for that book and it found the metadata fine before.
It's still working fine for downloading covers for any of the books I've tried as per normal, but every time I try to get the blurb or other details of my various books it pops up with that same error.
My calibre is version 3.32, my internet connection is strong and I haven't had this problem before.

Revision history for this message
L Conway (phantomchick) wrote :
Revision history for this message
Kovid Goyal (kovid) wrote :

Click the show details button and post the log.

Changed in calibre:
status: New → Incomplete
Revision history for this message
Bianca Zee (chicken594) wrote :
Download full text (4.9 KiB)

Since Oct 10th can no longer download any metadata or covers. Running latest version of calibre.

details of log

calibre, version 3.32.0
ERROR: No matches found: <p>Failed to find any books that match your search. Try making the search <b>less specific</b>. For example, use only the author's last name and a single distinctive word from the title.<p>To see the full log, click "Show details".

Running identify query with parameters:
{u'title': u'Transcription', u'timeout': 30, u'authors': [u'Kate Atkinson'], u'identifiers': {}}
Using plugins: Google (1, 0, 0), Amazon.com (1, 2, 3)
The log from individual plugins is below

****************************** Google (1, 0, 0) ******************************
Found 0 results
Downloading from Google took 0.577999830246
Making query: https://books.google.com/books/feeds/volumes?start-index=1&q=intitle%3ATranscription%2Binauthor%3AKate+inauthor%3AAtkinson&min-viewability=none&max-results=20

********************************************************************************

****************************** Amazon.com (1, 2, 3) ******************************
Found 0 results
Downloading from Amazon.com took 4.95600008965
User-agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0
Server: auto
Making google query: https://www.google.com/search?q=Transcription+Kate+Atkinson+site%3Awww.amazon.com
Ignoring u'Transcription: Kate Atkinson: 9780385691529: Amazon.com: Bookshttps://www.amazon.com/Transcription-Kate-Atkinson/dp/0385691521' as it has no cached page
Ignoring u'Amazon.com: Transcription (9781549145483): Kate Atkinson: Bookshttps://www.amazon.com/Transcription-Kate-Atkinson/dp/1549145487' as it has no cached page
Getting details from: https://webcache.googleusercontent.com/search?q=cache:7yLV0_VfTQoJ:https://www.amazon.com/Transcription-Novel-Kate-Atkinson/dp/031617663X+&cd=1&hl=en&ct=clnk&gl=us
Getting details from: https://webcache.googleusercontent.com/search?q=cache:3Z_3b7-JkbkJ:https://www.amazon.com/Transcription-Novel-Kate-Atkinson-ebook/dp/B078W646XC+&cd=2&hl=en&ct=clnk&gl=us
Ignoring result: Transcription: A Novel as its title does not match
Getting details from: https://webcache.googleusercontent.com/search?q=cache:a3rIXbMjBlQJ:https://www.amazon.com/Transcription-Novel-Kate-Atkinson/dp/1549116657+&cd=3&hl=en&ct=clnk&gl=us
Ignoring result: Transcription: A Novel as its title does not match
Ignoring result: Transcription: A Novel as its title does not match

********************************************************************************
The identify phase took 5.01 seconds
The longest time (4.956000) was taken by: Amazon.com
Merging results from different sources
We have 0 merged results, merging took: 0.00 seconds

********************************************************************************

****************************** Amazon.com (1, 2, 3) ******************************
Found 0 results
Downloading from Amazon.com took 5.06599998474
User-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.95 Safari/537.36
Server: auto
Making google query: https://www.google.com/search?q=Transcription+Kate+At...

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Revision history for this message
Kovid Goyal (kovid) wrote : Re: calibre bug 1796687

that particular download is failing because there is a colon after
transcription, change the book title to

Transcription: a novel

in the edit metadata download dialog and it will work.

Revision history for this message
Seba78 (teo78) wrote :
Download full text (7.2 KiB)

This is my bug report of a similar bug, since the previous version does not download metadata, my system is updated Kaos Linux.

calibre, version 3.33.1
ERROR: No se encontraron coincidencias: <p>No se pudo encontrar ningún libro que coincidiera con su búsqueda. Inténtelo haciendo la búsqueda <b>menos específica</b>. por ejemplo, use sólo el apellido del autor y una sola palabra del título.<p>Para ver el registro completo, pulse «Mostrar detalles».

Running identify query with parameters:
{u'timeout': 30, u'title': u'Crimenes duplicados', u'identifiers': {}, u'authors': [u'Michael HJorth', u'Hans Rosenfeldt']}
Using plugins: Goodreads (1, 1, 16), Google (1, 0, 0), Amazon.com (1, 2, 4), Edelweiss (2, 0, 1), Overdrive (1, 0, 0), OZON.ru (1, 1, 0)
The log from individual plugins is below

****************************** Google (1, 0, 0) ******************************
Found 0 results
Downloading from Google took 0.452209949493
Making query: https://books.google.com/books/feeds/volumes?start-index=1&max-results=20&q=intitle%3ACrimenes+intitle%3Aduplicados%2Binauthor%3AMichael+inauthor%3AHJorth&min-viewability=none
Failed to make identify query: u'https://books.google.com/books/feeds/volumes?start-index=1&max-results=20&q=intitle%3ACrimenes+intitle%3Aduplicados%2Binauthor%3AMichael+inauthor%3AHJorth&min-viewability=none'
Traceback (most recent call last):
  File "site-packages/calibre/ebooks/metadata/sources/google.py", line 362, in identify
  File "site-packages/mechanize/_mechanize.py", line 239, in open_novisit
  File "site-packages/mechanize/_mechanize.py", line 284, in _mech_open
  File "site-packages/mechanize/_opener.py", line 195, in open
  File "site-packages/mechanize/_urllib2_fork.py", line 352, in _open
  File "site-packages/mechanize/_urllib2_fork.py", line 340, in _call_chain
  File "site-packages/calibre/utils/browser.py", line 28, in https_open
  File "site-packages/mechanize/_urllib2_fork.py", line 1160, in do_open
URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)>

********************************************************************************

****************************** Overdrive (1, 0, 0) ******************************
Found 0 results
Downloading from Overdrive took 0.964644908905
Initial query is Michael HJorth
Cross reference query is duplicados

********************************************************************************

****************************** Goodreads (1, 1, 16) ******************************
Found 0 results
Downloading from Goodreads took 5.86260700226
Querying: http://www.goodreads.com/search?search_type=books&search[query]=Crimenes+duplicados+Michael+HJorth
Failed to make identify query: u'http://www.goodreads.com/search?search_type=books&search[query]=Crimenes+duplicados+Michael+HJorth'
Traceback (most recent call last):
  File "calibre_plugins.goodreads.__init__", line 125, in identify
  File "site-packages/mechanize/_mechanize.py", line 239, in open_novisit
  File "site-packages/mechanize/_mechanize.py", line 284, in _mech_open
  File "site-packages/mechanize/_opener.py", line 206, in open
  File "site-packages/mechanize/_urllib2_fork.py"...

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Revision history for this message
Seba78 (teo78) wrote :

I have rebooted Caliber in debug mode and this is the record of it.

calibre Registro de depuración
calibre 3.33.1 embedded-python: True is64bit: True
Linux-4.18.12-1-x86_64-with-glibc2.2.5 Linux ('64bit', 'ELF')
('Linux', '4.18.12-1', '#1 SMP PREEMPT Fri Oct 5 09:15:23 UTC 2018')
Python 2.7.12
Linux: ('', '', '')
Interface language: es
Successfully initialized third party plugins: Kindle hi-res covers (0, 4, 0) && Goodreads (1, 1, 16)
calibre 3.33.1 embedded-python: True is64bit: True
Linux-4.18.12-1-x86_64-with-glibc2.2.5 Linux ('64bit', 'ELF')
('Linux', '4.18.12-1', '#1 SMP PREEMPT Fri Oct 5 09:15:23 UTC 2018')
Python 2.7.12
Linux: ('', '', '')
Interface language: es
Successfully initialized third party plugins: Kindle hi-res covers (0, 4, 0) && Goodreads (1, 1, 16)
Not controlling automatic hidpi scaling
devicePixelRatio: 1.0
logicalDpi: 100.968944099 x 100.852941176
physicalDpi: 102.238993711 x 102.358208955
Using calibre Qt style: True
[0.00] Starting up...
[0.07] Showing splash screen...
[0.41] splash screen shown
[0.41] Initializing db...
[3.04] db initialized
[3.04] Constructing main UI...
Looking for desktop notifier support from: org.freedesktop.Notifications
org.freedesktop.Notifications found in 0.0 seconds
[9.47] main UI initialized...
[9.47] Hiding splash screen
[15.06] splash screen hidden
[15.07] Started up in 15.07 seconds with 9640 books
Metadata sources cache was recently updated not updating again

Revision history for this message
Kovid Goyal (kovid) wrote :

Those are SSL certificate errors, indicate that the SSl certificates on
your systems are either outdated or otherwise broken. You can set the
SSL_CERT_FILE environment variable to point to the mozilla-ca-certs.pem
file inside the calibre installation to have calibre use its own bundled
certificates instead of the system ones.

Revision history for this message
Seba78 (teo78) wrote :

Thanks I'll try.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for calibre because there has been no activity for 60 days.]

Changed in calibre:
status: Incomplete → Expired
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