New BN Nook Glowlight 3 not recognized

[esirof]

Calibre 3.11.1
Windows 7

New BN Nook Glowlight 3 is not recognized. I can add books to it via "Save to Disk" but it cannot be managed as a device. Would be great to see it work! Thank you.

Output from device debug (device connected and recognized by Windows) :

calibre 3.11.1 embedded-python: True is64bit: False
Windows-7-6.1.7601-SP1 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '7', '6.1.7601')
Python 2.7.12+
Windows: ('7', '6.1.7601', 'SP1', u'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins: DeDRM (6, 5, 5) && Kindle and Mobipocket DeDRM (0, 4, 5) && Inept Epub DeDRM (0, 1, 7) && Ignoble Epub DeDRM (0, 1, 6) && eReader PDB 2 PML (0, 0, 6) && Inept PDF DeDRM (0, 1, 5)
USB devices on system:
(USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a35&rev0000 devinst=2048),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a34&rev0000 devinst=2104),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a38&rev0000 devinst=2160),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a37&rev0000 devinst=2216),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a39&rev0000 devinst=2272),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a36&rev0000 devinst=2328),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid3a3a&rev0000 devinst=2384),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid3a3c&rev0000 devinst=2444),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\via_root_hub&vid1106&pid3483&rev0001 devinst=2504),
 USBDevice(vendor_id=0x46d product_id=0x81b bcd=0x12 devid=usb\vid_046d&pid_081b&rev_0012 devinst=2568),
 USBDevice(vendor_id=0x46d product_id=0x81b bcd=0x12 devid=usb\vid_046d&pid_081b&rev_0012&mi_00 devinst=2636),
 USBDevice(vendor_id=0x46d product_id=0x81b bcd=0x12 devid=usb\vid_046d&pid_081b&rev_0012&mi_02 devinst=2732),
 USBDevice(vendor_id=0x46d product_id=0xc07c bcd=0x8500 devid=usb\vid_046d&pid_c07c&rev_8500 devinst=2828),
 USBDevice(vendor_id=0x46d product_id=0xc07c bcd=0x8500 devid=usb\vid_046d&pid_c07c&rev_8500&mi_00 devinst=2904),
 USBDevice(vendor_id=0x46d product_id=0xc07c bcd=0x8500 devid=usb\vid_046d&pid_c07c&rev_8500&mi_01 devinst=3000),
 USBDevice(vendor_id=0x46d product_id=0xc531 bcd=0x2100 devid=usb\vid_046d&pid_c531&rev_2100 devinst=3096),
 USBDevice(vendor_id=0x46d product_id=0xc531 bcd=0x2100 devid=usb\vid_046d&pid_c531&rev_2100&mi_00 devinst=3176),
 USBDevice(vendor_id=0x46d product_id=0xc531 bcd=0x2100 devid=usb\vid_046d&pid_c531&rev_2100&mi_01 devinst=3272),
 USBDevice(vendor_id=0x5e3 product_id=0x608 bcd=0x3298 devid=usb\vid_05e3&pid_0608&rev_3298 devinst=3368),
 USBDevice(vendor_id=0x665 product_id=0x6000 bcd=0x97 devid=usb\vid_0665&pid_6000&rev_0097 devinst=3448),
 USBDevice(vendor_id=0x665 product_id=0x6000 bcd=0x97 devid=usb\vid_0665&pid_6000&rev_0097&mi_00 devinst=3524),
 USBDevice(vendor_id=0x665 product_id=0x6000 bcd=0x97 devid=usb\vid_0665&pid_6000&rev_0097&mi_01 devinst=3620),
 USBDevice(vendor_id=0x665 product_id=0x6000 bcd=0x97 devid=usb\vid_0665&pid_6000&rev_0097&mi_02 devinst=3716),
 USBDevice(vendor_id=0xa12 product_id=0x1 bcd=0x8891 devid=usb\vid_0a12&pid_0001&rev_8891 devinst=3812),
 USBDevice(vendor_id=0x2080 product_id=0xb bcd=0x9999 devid=usb\vid_2080&pid_000b&rev_9999 devinst=3888))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#volume#_??_usbstor#disk&ven_linux&prod_file-cd_gadget&rev_0000#5073810004143163&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{846EE342-7039-11DE-9D20-806E6F6E6963}': [{'broadcast': u'127.0.0.1', 'netmask': u'255.255.255.255', 'addr': u'127.0.0.1'}], '{E5156EA7-2049-4F1C-B688-CDB5F14E3DC6}': [{'broadcast': u'192.168.0.16', 'netmask': u'255.255.255.255', 'addr': u'192.168.0.16'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

[Kovid Goyal (kovid)]

In order to add support for this device to calibre you must provide *all* the information asked for here: https://manual.calibre-ebook.com/faq.html#how-can-i-help-get-my-device-supported-in-calibre

 status incomplete

[esirof (marcommoncall)]

Complete list of e-book formats that your device supports.
Text: ePub, PDF, Adobe DRM ePub and PDF.
Graphic: JPG, GIF, PNG, BMP.

Is there a special directory on the device in which all e-book files should be placed?
It seems to be a top level folder called NOOK

Also does the device detect files placed in sub-directories?
Yes. Within the NOOK folder, books are placed in sub-folders created using author Last Name, First Name

[esirof (marcommoncall)]

Thank you for taking the time to look at this. Hopefully this is all the required info. If not, please let me know what I've missed.

[Kovid Goyal (kovid)]

That is fine. One question. Are books placed in a folder called "My Files" also recognized? If they are that would be nice, as then calibre can jst use the same driver for this device as for previous Glowlights.

[esirof (marcommoncall)]

No. As far as I can tell that no longer works with this model.

I checked and the directory structure is different from an older Glowlight Simpletouch that I also have. The older one of course has the My Files folder you refer to. They seem to have changed things with this new model. I think it has to do with them walling off the majority of the device's memory for the exclusive use of things purchased through the Barnes & Noble Store. When you look at this device's properties in Windows, you can only see ~1GB of its 6.5GB of onboard space. They also did away with SD support.

[Kovid Goyal (kovid)]

OK, I will add some code to change the upload dir based on product id. See if the betas uploaded here: https://download.calibre-ebook.com/betas/ work for you.

[Kovid Goyal (kovid)]

Fixed in branch master. The fix will be in the next release. calibre is usually released every alternate Friday.

 status fixreleased

[esirof (marcommoncall)]

That worked perfectly! Thanks so much.

Now I just need to find out how to tap into all that storage they have walled off :-)

[Richard Pastena (rzpastena)]

How about for Calibre for Mac? I also have the Glowlight 3...

[Kovid Goyal (kovid)]

Update to calibre 3.12