Calibre not detecting my Kindle Fire device

Bug #1724330 reported by James Whale
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
calibre
Invalid
Undecided
Unassigned

Bug Description

Calibre Version 3.9
Operating System Ubuntu 17.04
I followed the advice from the link provided about my topic and none of it helped unfortunately. I got a device report though.

calibre 3.9 embedded-python: True is64bit: True
Linux-4.10.0-37-generic-x86_64-with-debian-stretch-sid Linux ('64bit', 'ELF')
('Linux', '4.10.0-37-generic', '#41-Ubuntu SMP Fri Oct 6 20:20:37 UTC 2017')
Python 2.7.12
Linux: ('debian', 'stretch/sid', '')
Interface language: en_GB
USB devices on system:
[['0x1949', '0x201', '0xffff', u'Amazon', u'Fire', u'G000HH03534603L7'],
 ['0x1b1c',
  '0x1b12',
  '0x203',
  u'Corsair',
  u'Corsair M65 RGB Gaming Mouse',
  u'08039021AEA8A0C554E326A1F5001943'],
 ['0x1b1c',
  '0x1b13',
  '0x205',
  u'Corsair',
  u'Corsair K70 RGB Gaming Keyboard',
  u'0C01B01EAEA7A44454E0EDA5F5001946']]

No disabled plugins
Looking for devices of type: MTP_DEVICE
Unknown device USBDevice(busnum=3, devnum=14, vendor_id=0x1949, product_id=0x0201, bcd=0xffff, manufacturer=Amazon, product=Fire, serial=G000HH03534603L7) claims to be an MTP device
MTP devices connected:
USBDevice(busnum=3, devnum=14, vendor_id=0x1949, product_id=0x0201, bcd=0xffff, manufacturer=Amazon, product=Fire, serial=G000HH03534603L7)

Trying to open: USBDevice(busnum=3, devnum=14, vendor_id=0x1949, product_id=0x0201, bcd=0xffff, manufacturer=Amazon, product=Fire, serial=G000HH03534603L7)
Opening device failed:
Traceback (most recent call last):
  File "site-packages/calibre/devices/mtp/unix/driver.py", line 151, in debug_managed_device_detection
  File "site-packages/calibre/devices/mtp/driver.py", line 126, in open
  File "site-packages/calibre/devices/mtp/base.py", line 26, in synchronizer
  File "site-packages/calibre/devices/mtp/unix/driver.py", line 221, in open
OpenFailed: Failed to open USBDevice(busnum=3, devnum=14, vendor_id=0x1949, product_id=0x0201, bcd=0xffff, manufacturer=Amazon, product=Fire, serial=G000HH03534603L7): Error: Unable to open MTP device with busnum=3 and devnum=14, tried 1 such devices

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'enp3s0': [{'addr': '192.168.1.75', 'netmask': '255.255.255.0', 'broadcast': '192.168.1.255'}], 'lo': [{'peer': '127.0.0.1', 'addr': '127.0.0.1', 'netmask': '255.0.0.0'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

As you can see the device is detected by Calibre but isnt showing up as a connected device within the program itself. Is there something I'm missing here?

Revision history for this message
Kovid Goyal (kovid) wrote : Re: calibre bug 1724330

On linux only one program at a time can open MTP devices. Prevent your
desktop from auto mounting the device and it will work in calibre.

 status invalid

Changed in calibre:
status: New → Invalid
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