error communicating with device kindle paperwhite from Mac Sierra

Bug #1666670 reported by Adrian
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
calibre
Invalid
Undecided
Unassigned

Bug Description

I'm not a programmer so I need careful guidance if possible please.

Ereader device connected to my mac is a kindle paper white.

I am able to send other ebooks to device without problem except for one recently published ebook title 'A Boy Made of Blocks' by Stuart Keith - book published sept 2016

Here is a copy of the 'Error details'

[Errno 5] Input/output error: '/Volumes/Kindle/documents/Stuart, Keith'

Traceback (most recent call last):
  File "site-packages/calibre/gui2/device.py", line 88, in run
  File "site-packages/calibre/gui2/device.py", line 592, in _upload_books
  File "site-packages/calibre/devices/usbms/driver.py", line 314, in upload_books
  File "site-packages/calibre/devices/usbms/device.py", line 1050, in create_upload_path
  File "lib/python2.7/os.py", line 157, in makedirs
OSError: [Errno 5] Input/output error: '/Volumes/Kindle/documents/Stuart, Keith'

Revision history for this message
Kovid Goyal (kovid) wrote : Re: calibre bug 1666670

That's an input/output error, it means there was an error writing to the
kindle disk. This typically indicates that the disk is close to failing.
You may be able to get more life out of it by either resetting the
kindle or reformatting the drive. A bit of googling should get you
instructions on how to do either. Be aware that doing so will delete all
data on the Kindle.

 status invalid

Changed in calibre:
status: New → Invalid
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