Calibre does not recognize Pocketbook Touch Lux 3 device

Bug #1653449 reported by n van siclen on 2017-01-01

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This bug affects 1 person
Affects Status Importance Assigned to Milestone

Bug Description

Dear Sir or Madam,

I am trying to connnect my Touch Lux 3 device to Calibre 2.76 (64 bit version) running on my Windows 7 (64 bit) computer, however without success.

calibre 2.76 [64bit] embedded-python: True is64bit: True
Windows-7-6.1.7601-SP1 Windows ('64bit', 'WindowsPE')
('Windows', '7', '6.1.7601')
Python 2.7.9
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')
USB devices on system:
(USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid9c26&rev0004 devinst=2048),
 USBDevice(vendor_id=0x45e product_id=0x7a5 bcd=0x777 devid=usb\vid_045e&pid_07a5&rev_0777 devinst=2108),
 USBDevice(vendor_id=0x45e product_id=0x7a5 bcd=0x777 devid=usb\vid_045e&pid_07a5&rev_0777&mi_00 devinst=2188),
 USBDevice(vendor_id=0x45e product_id=0x7a5 bcd=0x777 devid=usb\vid_045e&pid_07a5&rev_0777&mi_01 devinst=2284),
 USBDevice(vendor_id=0x45e product_id=0x7a5 bcd=0x777 devid=usb\vid_045e&pid_07a5&rev_0777&mi_02 devinst=2380),
 USBDevice(vendor_id=0x4ca product_id=0x300b bcd=0x1 devid=usb\vid_04ca&pid_300b&rev_0001 devinst=2476),
 USBDevice(vendor_id=0x1bcf product_id=0x2c57 bcd=0x9 devid=usb\vid_1bcf&pid_2c57&rev_0009 devinst=2556),
 USBDevice(vendor_id=0x1bcf product_id=0x2c57 bcd=0x9 devid=usb\vid_1bcf&pid_2c57&rev_0009&mi_00 devinst=2636),
 USBDevice(vendor_id=0x8087 product_id=0x8000 bcd=0x4 devid=usb\vid_8087&pid_8000&rev_0004 devinst=2732))

No disabled plugins
Looking for devices of type: MTP_DEVICE
The Windows WPD service says there are no portable devices connected

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{601BEDD8-DC15-4EC8-BBCA-1C257D47DD1B}': [{'addr': '', 'broadcast': '', 'netmask': ''}], '{846EE342-7039-11DE-9D20-806E6F6E6963}': [{'addr': '', 'broadcast': '', 'netmask': ''}], '{DF9CB669-0859-4152-A12D-425FB6463239}': [{'addr': ''}], '{36B2AEA7-CE24-4900-8620-F67C8E203236}': [{'addr': ''}], '{74398FB9-40E3-491B-87B4-41A93BD20988}': [{'addr': ''}], '{DB69B3DF-EEDE-4DC3-ADA8-0EAB6DA69280}': [{'addr': '', 'broadcast': '', 'netmask': ''}]}
No device is connected

Looking for devices...

Devices possibly connected: None

In order to add support for this device to calibre you must provide *all* the information asked for here:

 status incomplete

Changed in calibre:
status: New → Incomplete
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