New Nook Tablet 7" Won't Detect

Bug #1647056 reported by Justyn D Phearson on 2016-12-03
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
calibre
Undecided
Unassigned

Bug Description

calibre 2.73 [64bit] embedded-python: True is64bit: True
Windows-7-6.1.7601-SP1 Windows ('64bit', 'WindowsPE')
('Windows', '7', '6.1.7601')
Python 2.7.9
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')
USB devices on system:
(USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid3b3c&rev0005 devinst=2048),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid3b34&rev0005 devinst=2108),
 USBDevice(vendor_id=0x4f2 product_id=0xb293 bcd=0x3253 devid=usb\vid_04f2&pid_b293&rev_3253 devinst=2168),
 USBDevice(vendor_id=0x4f2 product_id=0xb293 bcd=0x3253 devid=usb\vid_04f2&pid_b293&rev_3253&mi_00 devinst=2232),
 USBDevice(vendor_id=0xa5c product_id=0x21b4 bcd=0x481 devid=usb\vid_0a5c&pid_21b4&rev_0481 devinst=2328),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\vid_0e8d&pid_2008&rev_???? devinst=2564),
 USBDevice(vendor_id=0x8087 product_id=0x20 bcd=0x0 devid=usb\vid_8087&pid_0020&rev_0000 devinst=2404),
 USBDevice(vendor_id=0x8087 product_id=0x20 bcd=0x0 devid=usb\vid_8087&pid_0020&rev_0000 devinst=2484))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\usb#vid_0e8d&pid_2008#60610320000937#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_0e8d&pid_2008#60610320000937#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
{'device_version': u'1.0',
 'friendly_name': u'',
 'has_bulk_properties': True,
 'has_storage': True,
 'manufacturer_name': u'southerntelecom',
 'model_name': u'BNTV450',
 'protocol': u'MTP: 1.00',
 'serial_number': u'60610320000937',
 'storage': [{'capacity': 1975582720L,
              'capacity_objects': 0L,
              'description': u'SanDisk SD card',
              'filesystem': u'Generic hierarchical',
              'free_objects': 1073741824L,
              'free_space': 1180712960L,
              'id': u's9C430001',
              'name': u'SanDisk SD card',
              'rw': True,
              'type': u'removable_ram'},
             {'capacity': 3543277568L,
              'capacity_objects': 0L,
              'description': u'Internal storage',
              'filesystem': u'Generic hierarchical',
              'free_objects': 1073741824L,
              'free_space': 0L,
              'id': u's10001',
              'name': u'Internal storage',
              'rw': True,
              'type': u'fixed_ram'}],
 'type': 'media player'}

Trying to open: \\?\usb#vid_0e8d&pid_2008#60610320000937#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
Opened BNTV450 successfully
Device info:
{'device_version': u'1.0',
 'friendly_name': u'',
 'has_bulk_properties': True,
 'has_storage': True,
 'manufacturer_name': u'southerntelecom',
 'model_name': u'BNTV450',
 'protocol': u'MTP: 1.00',
 'serial_number': u'60610320000937',
 'storage': [{'capacity': 1975582720L,
              'capacity_objects': 0L,
              'description': u'SanDisk SD card',
              'filesystem': u'Generic hierarchical',
              'free_objects': 1073741824L,
              'free_space': 1180712960L,
              'id': u's9C430001',
              'name': u'SanDisk SD card',
              'rw': True,
              'type': u'removable_ram'},
             {'capacity': 3543277568L,
              'capacity_objects': 0L,
              'description': u'Internal storage',
              'filesystem': u'Generic hierarchical',
              'free_objects': 1073741824L,
              'free_space': 0L,
              'id': u's10001',
              'name': u'Internal storage',
              'rw': True,
              'type': u'fixed_ram'}],
 'type': 'media player'}

I can see no Nook tablet in the list of USB devices in that log. The
only MTP based device is something called a BNTV450 is that what you
mean? If so according to the log it is being detected successfully.

If your Nook showing up in windows explorer? Make sure you are
connecting only it and not any other MTP devices at the same time.

 status incomplete

Changed in calibre:
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for calibre because there has been no activity for 60 days.]

Changed in calibre:
status: Incomplete → Expired
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