caliber won't read memory card in Kobo H2O

[john knight]

calibre Debug log
calibre 2.69 embedded-python: True is64bit: False
Windows-8-6.2.9200 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '8', '6.2.9200')
Python 2.7.9
Windows: ('8', '6.2.9200', '', 'Multiprocessor Free')
Successfully initialized third party plugins: KoboBooks (1, 0, 0) && Kobo Utilities (2, 4, 1) && KoboTouchExtended (2, 8, 2)
devicePixelRatio: 1.0
logicalDpi: 96.0 x 96.0
physicalDpi: 102.238993711 x 102.358208955
Starting up...
DEBUG: 0.0 KoboUtilites::action.py - loading translations
DEBUG: 0.0 KoboUtilites::dialogs.py - loading translations
DEBUG: 0.0 KoboUtilites::action.py - loading translations
DEBUG: 1.9 No Kobo Touch, Glo or Mini appears to be connected
DEBUG: 1.9 rebuild_menus - self.supports_ratings=None, self.supports_tiles=None
DEBUG: 1.9 KoboUtilities:set_toolbar_button_tooltip - start: text='None'
DEBUG: 1.9 KoboUtilities:set_toolbar_button_tooltip - setting to text='Utilities to use with Kobo ereaders

Driver: KoboTouchExtended'
Storage number map:
{(7L, 0L): [(3L, 'C')],
 (7L, 1L): [(1L, 'F')],
 (7L, 2L): [(1L, 'E')],
 (7L, 3L): [(1L, 'G')],
 (7L, 4L): [(1L, 'L')]}
Storage number for USBSTOR\DISK&VEN_KOBO&PROD_EREADER-3.19.576&REV_0110\N250554004578&0: StorageDeviceNumber(type=7L, number=3L, partition_number=0L)
Storage number for USBSTOR\DISK&VEN_KOBO&PROD_EREADER-3.19.576&REV_0110\N250554004578&1: StorageDeviceNumber(type=7L, number=4L, partition_number=0L)
Failed to get readonly status for drive: G with error: [Error 87] The parameter is incorrect.
Drive letters for USBDevice(vendor_id=0x2237 product_id=0x4213 bcd=0x110 devid=usb\vid_2237&pid_4213&rev_0110 devinst=6)
{u'drive_letters': ['G', 'L'],
 u'pnp_id_map': {'G': u'\\\\?\\usbstor#disk&ven_kobo&prod_ereader-3.19.576&rev_0110#n250554004578&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}',
                 'L': u'\\\\?\\usbstor#disk&ven_kobo&prod_ereader-3.19.576&rev_0110#n250554004578&1#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'},
 u'readonly_drives': set([]),
 u'sort_map': {'G': (3L, 1L), 'L': (4L, 1L)}}
Unable to get free space for drive: G
(87, 'GetDiskFreeSpaceEx', 'The parameter is incorrect.')
Ignoring the drive G because failed to get free space for it
DEBUG: 14.1 KoboUtilities:_on_device_connection_changed - self.plugin_device_connection_changed.__class__: <type 'PyQt5.QtCore.pyqtBoundSignal'>
DEBUG: 14.1 Methods for self.plugin_device_connection_changed: ['__call__', '__class__', '__delattr__', '__doc__', '__format__', '__getattribute__', '__getitem__', '__hash__', '__init__', '__new__', '__reduce__', '__reduce_ex__', '__repr__', '__setattr__', '__sizeof__', '__str__', '__subclasshook__', 'connect', 'disconnect', 'emit', 'signal']
DEBUG: 14.1 Have a Kobo device connected connected
DEBUG: 14.1 BEGIN Get Device Path
DEBUG: 14.1 Root path of device: L:\
DEBUG: 14.1 END Get Device Path
DEBUG: 14.1 KoboUtilities:get_device - self.device_path="L:\"
DEBUG: 14.1 KoboUtilities:set_toolbar_button_tooltip - start: text='None'
DEBUG: 14.1 KoboUtilities:set_toolbar_button_tooltip - setting to text='Utilities to use with Kobo ereaders

Driver: KoboTouchExtended'
Job: 1 Get device information started
DeviceJob: 1 Get device information done, calling callback
DeviceJob: 1 Get device information callback returned
Job: 2 Set library information started
DeviceJob: 2 Set library information done, calling callback
DeviceJob: 2 Set library information callback returned
Job: 3 Get list of books on device started
DEBUG: 0.0 KoboTouch:books - oncard='None'
DEBUG: 0.0 KoboTouchExtended:settings: settings= <calibre.utils.config_base.OptionValues object at 0x1060ADD0>
DEBUG: 0.0 KoboTouch:books - oncard='None', prefix='L:\'
DEBUG: 0.0 Kobo::get_firmware_version - didn't get firmware version from file'
DEBUG: 0.0 Kobo device: Kobo Aura H2O
DEBUG: 0.0 Version of driver: (2, 8, 2) Has kepubs: True
DEBUG: 0.0 Version of firmware: (0, 0, 0) Has kepubs: True
DEBUG: 0.0 Firmware supports cover image tree: False
DEBUG: 0.0 KoboTouchExtended:settings: settings= <calibre.utils.config_base.OptionValues object at 0x1060AC50>
DEBUG: 0.0 KoboTouch:books - opts.extra_customization= []
DEBUG: 0.0 KoboTouch:books - driver options= Driver:KoboTouchExtended, Options - format_map: ['kepub', 'epub', 'cbr', 'cbz', 'pdf', 'txt'], use_subdirs: True, read_metadata: True, use_author_sort: False, save_template: {author_sort}/{title} - {authors}, extra_customization: [], manage_collections: True, collections_columns: , create_collections: False, delete_empty_collections: False, ignore_collections_names: , upload_covers: False, keep_cover_aspect: False, upload_grayscale: False, show_archived_books: False, show_previews: False, show_recommendations: False, update_series: True, update_device_metadata: True, modify_css: False, support_newer_firmware: False, debugging_title: , driver_version: , extra_features: True, upload_encumbered: False, skip_failed: False, hyphenate: False, replace_lang: False, smarten_punctuation: False, clean_markup: False, full_page_numbers: False, disable_hyphenation: False, file_copy_dir:
DEBUG: 0.0 KoboTouch:books - prefs['manage_device_metadata']= manual
DEBUG: 0.0 KoboTouch:books - set_debugging_title to ''
DEBUG: 0.0 KoboTouch:books - length bl=0
DEBUG: 0.1 KoboTouch:books - length bl after sync=132
DeviceJob: 3 Get list of books on device done, calling callback
CantOpenError: unable to open database file

Traceback (most recent call last):
  File "site-packages\calibre\gui2\device.py", line 87, in run
  File "site-packages\calibre\gui2\device.py", line 503, in _books
  File "site-packages\calibre\devices\kobo\driver.py", line 1690, in books
  File "site-packages\calibre\devices\kobo\driver.py", line 159, in device_database_connection
CantOpenError: CantOpenError: unable to open database file

DeviceJob: 3 Get list of books on device callback returned
Job: 1 Get device information finished
No details available.
Job: 3 Get list of books on device finished
CantOpenError: unable to open database file

 Traceback (most recent call last):
   File "site-packages\calibre\gui2\device.py", line 87, in run
   File "site-packages\calibre\gui2\device.py", line 503, in _books
   File "site-packages\calibre\devices\kobo\driver.py", line 1690, in books
   File "site-packages\calibre\devices\kobo\driver.py", line 159, in device_database_connection
 CantOpenError: CantOpenError: unable to open database file

Job: 2 Set library information finished
No details available.
Started up in 38.89 seconds with 10752 books

[Kovid Goyal (kovid)]

Windows is unabel to get free space on that card (The GetFreeSpace
system call is failing). Without that calibre cannot use the card. This
is usually caused by using a damaged card or a card that is too large
for the device firmware to support. Try reformatting the card or trya
different card.

 status invalid