Calibre doesn`t detect my Energy Sistem Device

Bug #1529108 reported by Carlos on 2015-12-24
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
calibre
Undecided
Unassigned

Bug Description

Calibre does not recognise my new device. I have tryed by seberal ways such as connecting the device first anopen calibre afterwards and the opposite. I can open the device folder by using windows normally.

Thank you

calibre 2.47 isfrozen: True is64bit: False
Windows-8-6.2.9200 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '8', '6.2.9200')
Python 2.7.9
Windows: ('8', '6.2.9200', '', 'Multiprocessor Free')
USB devices on system:
[u'usb\\root_hub30&vid8086&pid1e31&rev0004',
 u'usb\\vid_071b&pid_3203&rev_0100',
 u'usb\\root_hub20&vid8086&pid1e26&rev0004',
 u'usb\\root_hub20&vid8086&pid1e2d&rev0004',
 u'usb\\vid_148f&pid_3298&rev_0000',
 u'usb\\vid_05c8&pid_0348&rev_0107',
 u'usb\\vid_8087&pid_0024&rev_0000',
 u'usb\\vid_05c8&pid_0348&rev_0107&mi_00',
 u'usb\\vid_8087&pid_0024&rev_0000']
Unable to get free space for drive: H
(21, 'GetDiskFreeSpaceEx', 'El dispositivo no est\xe1 listo.')
Drives detected:
 (0) G:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\swd#wpdbusenum#_??_usbstor#disk&ven_ebook&prod_usb-msc&rev_1.00#000000000000000000000000000000&1#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
 u'\\\\?\\swd#wpdbusenum#_??_usbstor#disk&ven_ebook&prod_usb-msc&rev_1.00#000000000000000000000000000000&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{C1D71780-D96C-4F69-81C5-CEFC5FBACD11}': [{'netmask': '255.255.255.0', 'addr': '192.168.1.4', 'broadcast': '192.168.1.255'}], '{4E53A2A9-1CAB-445C-8B61-2AEDB04D22F9}': [{'addr': '169.254.33.59'}], '{CAA4325C-B41E-4B86-AF3A-954205F2977F}': [{'addr': '169.254.66.71'}], '{ECBA04A2-DECD-46FC-8A8D-B9173D2713C5}': [{'addr': '169.254.142.62'}], '{58F4886B-93BF-11E5-BA0D-806E6F6E6963}': [{'netmask': '255.0.0.0', 'addr': '127.0.0.1', 'broadcast': '127.255.255.255'}]}
No device is connected

Looking for devices...
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}

Devices possibly connected: None

In order to add support for this device to calibre you must provide *all* the information asked for here: http://manual.calibre-ebook.com/faq.html#how-can-i-help-get-my-device-supported-in-calibre

 status incomplete

Changed in calibre:
status: New → Incomplete
Carlos (carlosconico) wrote :

Here are the info requested:

Supported formats
TXT, PDF, EPUB, FB2, PDB, RTF, MOBI.

Is there a special directory on the device in which all ebook files should be placed? Also does the device detect files placed in sub-directories?
No and yes

The device supports SD card, but I don`t have any to test and debug.

Let me know if any additional info is needed.

Lot of thanks!

Carlos (carlosconico) wrote :

The ereader is the ENERGY EREADER SCREENLIGHT from Energy Sistem just for your reference.

Fixed in branch master. The fix will be in the next release. calibre is usually released every Friday.

 status fixreleased

Kovid Goyal (kovid) on 2015-12-31
Changed in calibre:
status: Incomplete → Fix Released
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