Calibre doesn`t detect my Energy Sistem Device

Bug #1529108 reported by Carlos
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
calibre
Fix Released
Undecided
Unassigned

Bug Description

Calibre does not recognise my new device. I have tryed by seberal ways such as connecting the device first anopen calibre afterwards and the opposite. I can open the device folder by using windows normally.

Thank you

calibre 2.47 isfrozen: True is64bit: False
Windows-8-6.2.9200 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '8', '6.2.9200')
Python 2.7.9
Windows: ('8', '6.2.9200', '', 'Multiprocessor Free')
USB devices on system:
[u'usb\\root_hub30&vid8086&pid1e31&rev0004',
 u'usb\\vid_071b&pid_3203&rev_0100',
 u'usb\\root_hub20&vid8086&pid1e26&rev0004',
 u'usb\\root_hub20&vid8086&pid1e2d&rev0004',
 u'usb\\vid_148f&pid_3298&rev_0000',
 u'usb\\vid_05c8&pid_0348&rev_0107',
 u'usb\\vid_8087&pid_0024&rev_0000',
 u'usb\\vid_05c8&pid_0348&rev_0107&mi_00',
 u'usb\\vid_8087&pid_0024&rev_0000']
Unable to get free space for drive: H
(21, 'GetDiskFreeSpaceEx', 'El dispositivo no est\xe1 listo.')
Drives detected:
 (0) G:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\swd#wpdbusenum#_??_usbstor#disk&ven_ebook&prod_usb-msc&rev_1.00#000000000000000000000000000000&1#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
 u'\\\\?\\swd#wpdbusenum#_??_usbstor#disk&ven_ebook&prod_usb-msc&rev_1.00#000000000000000000000000000000&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{C1D71780-D96C-4F69-81C5-CEFC5FBACD11}': [{'netmask': '255.255.255.0', 'addr': '192.168.1.4', 'broadcast': '192.168.1.255'}], '{4E53A2A9-1CAB-445C-8B61-2AEDB04D22F9}': [{'addr': '169.254.33.59'}], '{CAA4325C-B41E-4B86-AF3A-954205F2977F}': [{'addr': '169.254.66.71'}], '{ECBA04A2-DECD-46FC-8A8D-B9173D2713C5}': [{'addr': '169.254.142.62'}], '{58F4886B-93BF-11E5-BA0D-806E6F6E6963}': [{'netmask': '255.0.0.0', 'addr': '127.0.0.1', 'broadcast': '127.255.255.255'}]}
No device is connected

Looking for devices...
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 u'usb\\vid_071b&pid_3203&rev_0100'
 No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EBOOK&PROD_USB-MSC&REV_1.00#000000000000000000000000000000&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}

Devices possibly connected: None

Revision history for this message
Kovid Goyal (kovid) wrote : Re: calibre bug 1529108

In order to add support for this device to calibre you must provide *all* the information asked for here: http://manual.calibre-ebook.com/faq.html#how-can-i-help-get-my-device-supported-in-calibre

 status incomplete

Changed in calibre:
status: New → Incomplete
Revision history for this message
Carlos (carlosconico) wrote :

Here are the info requested:

Supported formats
TXT, PDF, EPUB, FB2, PDB, RTF, MOBI.

Is there a special directory on the device in which all ebook files should be placed? Also does the device detect files placed in sub-directories?
No and yes

The device supports SD card, but I don`t have any to test and debug.

Let me know if any additional info is needed.

Lot of thanks!

Revision history for this message
Carlos (carlosconico) wrote :

The ereader is the ENERGY EREADER SCREENLIGHT from Energy Sistem just for your reference.

Revision history for this message
Kovid Goyal (kovid) wrote : Fixed in master

Fixed in branch master. The fix will be in the next release. calibre is usually released every Friday.

 status fixreleased

Kovid Goyal (kovid)
Changed in calibre:
status: Incomplete → Fix Released
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