Cannot connect Kindle Paperweight

Bug #1481142 reported by Israel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
calibre
Invalid
Undecided
Unassigned

Bug Description

calibre 2.33 isfrozen: True is64bit: False
Windows-Vista-6.0.6002-SP2 Windows ('32bit', 'WindowsPE')
('Windows', 'Vista', '6.0.6002')
Python 2.7.9
Windows: ('Vista', '6.0.6002', 'SP2', 'Multiprocessor Free')
Successfully initialized third party plugins:
USB devices on system:
[u'usb\\root_hub&vid8086&pid2832&rev0003',
 u'usb\\root_hub&vid8086&pid2835&rev0003',
 u'usb\\root_hub&vid8086&pid2830&rev0003',
 u'usb\\root_hub&vid8086&pid2831&rev0003',
 u'usb\\root_hub&vid8086&pid2834&rev0003',
 u'usb\\root_hub20&vid8086&pid283a&rev0003',
 u'usb\\root_hub20&vid8086&pid2836&rev0003',
 u'usb\\vid_0461&pid_4d63&rev_0500']
Unable to get free space for drive: D
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: E
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Drives detected:

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\wpdbusenumroot#umb#2&37c186b&1&storage#volume#1&19f7e59c&0&_??_flashmedia#memorystickdevice0#5&16b3e8b6&0&002##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
 u'\\\\?\\wpdbusenumroot#umb#2&37c186b&1&storage#volume#1&19f7e59c&0&_??_flashmedia#sddevice1#5&16b3e8b6&0&003##{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{53D9ACF5-0346-4E2B-9722-D525BE9B1D84}': [{'addr': '169.254.111.218'}], '{1D8468AC-AC22-4419-86E4-4A0D64A790C5}': [{'broadcast': '192.168.1.255', 'netmask': '255.255.255.0', 'addr': '192.168.1.64'}], '{3E7CFCEE-F598-41D3-B6B1-3C97EA039E02}': [{'broadcast': '10.193.1.7', 'netmask': '255.255.255.252', 'addr': '10.193.1.6'}], '{3A539854-6A70-11DB-887C-806E6F6E6963}': [{'broadcast': '127.255.255.255', 'netmask': '255.0.0.0', 'addr': '127.0.0.1'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

Revision history for this message
Kovid Goyal (kovid) wrote : Re: calibre bug 1481142

According to that debug output, windows is not detecting your Kindle.
Without that, calibre cannot connect to it. Try a different USB
cable/port, try resetting your Kindle. If all that fails, you will need
to contact Amazon for a replacement.

 status invalid

Changed in calibre:
status: New → Invalid
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