Kindle Fire HD not detected

Bug #1428698 reported by Nicholas Smith
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
calibre
Invalid
Undecided
Unassigned

Bug Description

calibre 2.20 isfrozen: True is64bit: False
Windows-Vista-6.0.6002-SP2 Windows ('32bit', 'WindowsPE')
('Windows', 'Vista', '6.0.6002')
Python 2.7.9
Windows: ('Vista', '6.0.6002', 'SP2', 'Multiprocessor Free')
Successfully initialized third party plugins: DeDRM
USB devices on system:
[u'usb\\root_hub&vid10de&pid077b&rev00a1',
 u'usb\\root_hub&vid10de&pid077d&rev00a1',
 u'usb\\root_hub20&vid10de&pid077c&rev00a1',
 u'usb\\root_hub20&vid10de&pid077e&rev00a1',
 u'usb\\vid_0bc2&pid_3320&rev_0100',
 u'usb\\vid_0bda&pid_0151&rev_5195',
 u'usb\\vid_0bda&pid_8187&rev_0100',
 u'usb\\vid_0e8d&pid_1956&rev_0000',
 u'usb\\vid_1949&pid_000c&rev_0232',
 u'usb\\vid_1a40&pid_0101&rev_0111']
Unable to get free space for drive: I
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: H
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: G
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: F
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Drives detected:

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\wpdbusenumroot#umb#2&37c186b&1&storage#volume#1&19f7e59c&0&_??_usbstor#disk&ven_generic-&prod_compact_flash&rev_1.00#20060413092100000&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
 u'\\\\?\\usb#vid_1949&pid_000c#d072a0a03451069p#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
 u'\\\\?\\wpdbusenumroot#umb#2&37c186b&1&storage#volume#1&19f7e59c&0&_??_usbstor#disk&ven_generic-&prod_ms#ms-pro&rev_1.00#20060413092100000&3##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
 u'\\\\?\\wpdbusenumroot#umb#2&37c186b&1&storage#volume#1&19f7e59c&0&_??_usbstor#disk&ven_generic-&prod_sm#xd-picture&rev_1.00#20060413092100000&1##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
 u'\\\\?\\wpdbusenumroot#umb#2&37c186b&1&storage#volume#1&19f7e59c&0&_??_usbstor#disk&ven_generic-&prod_sd#mmc&rev_1.00#20060413092100000&2##{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_1949&pid_000c#d072a0a03451069p#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
{'device_version': u'1.0',
 'friendly_name': u'',
 'has_bulk_properties': True,
 'has_storage': True,
 'manufacturer_name': u'Amazon',
 'model_name': u'Fire',
 'protocol': u'MTP: 1.00',
 'serial_number': u'D072A0A03451069P',
 'storage': [],
 'type': 'media player'}
Not a suitable MTP device, ignoring

No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{FCBB71A6-A68B-4E7E-8425-04E2416DD021}': [{'addr': '192.168.0.7', 'broadcast': '192.168.0.255', 'netmask': '255.255.255.0'}], '{83F776CF-6AFD-44E8-A640-222AA9C9262F}': [{'addr': '169.254.177.24'}], '{3A539854-6A70-11DB-887C-806E6F6E6963}': [{'addr': '127.0.0.1', 'broadcast': '127.255.255.255', 'netmask': '255.0.0.0'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

Revision history for this message
Kovid Goyal (kovid) wrote : Re: calibre bug 1428698

Your device is reporting no available storage. Usually, this kind of error can be fixed
by rebooting both the device and the computer. If that does not work, you can try resetting
the device, or you can use one of the wireless communication methods described here:
http://manual.calibre-ebook.com/faq.html#how-do-i-use-calibre-with-my-android-phone-tablet-or-kindle-fire-hd

 status invalid

Changed in calibre:
status: New → Invalid
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