Install fails because shortcuts cannot be created

[Richard D White]

I got a new Windows 7 64bit Home Premium computer with an SSD main drive. When I try to install, four windows appear near the end saying that various shortcuts cannot be created.

The install file is named calibre-64bit-2.19.0.msi

The first dialog window stated: "Warning 1909. Could not create Shortcut calibre 64bit - E-book management.lnk. Verify that the destination folder exists and that you can access it."

Since no folder was identified, I was unable to verify anything.

[Kovid Goyal (kovid)]

The folders it refers to are start menu folders. Those are warnings,
you should be able to ignore them and if not, click the advanced button
in the installer and tell it to not install start menu shortcuts.

Of course, the proper fix is to figure out why the start menu is messed
up on your computer and repair it, but...

 status invalid

[Richard D White (dickwhite2001)]

Thank you for your response. I tried the advanced button, but did not see
any reference to start menu short cuts. However, because you pointed me to
the start menu, I discovered that for some reason the folder had a lock
symbol on it. After, getting rid of that, I was able to install calibre
successfully.

Dick White

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Kovid Goyal
Sent: Friday, February 27, 2015 8:49 PM
To: <email address hidden>
Subject: [Bug 1426578] Re: calibre bug 1426578

The folders it refers to are start menu folders. Those are warnings, you
should be able to ignore them and if not, click the advanced button in the
installer and tell it to not install start menu shortcuts.

Of course, the proper fix is to figure out why the start menu is messed up
on your computer and repair it, but...

 status invalid

** Changed in: calibre
       Status: New => Invalid

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report.
https://bugs.launchpad.net/bugs/1426578

Title:
  Install fails because shortcuts cannot be created

Status in calibre: e-book management:
  Invalid

Bug description:
  I got a new Windows 7 64bit Home Premium computer with an SSD main
  drive. When I try to install, four windows appear near the end saying
  that various shortcuts cannot be created.

  The install file is named calibre-64bit-2.19.0.msi

  The first dialog window stated: "Warning 1909. Could not create
  Shortcut calibre 64bit - E-book management.lnk. Verify that the
  destination folder exists and that you can access it."

  Since no folder was identified, I was unable to verify anything.

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