'Send To Device' icon not appearing

Bug #1360678 reported by Georg Soffel on 2014-08-23
This bug affects 1 person
Affects Status Importance Assigned to Milestone

Bug Description

Plugged in Android Smart Phone (HTC Desire C) to USB port and set cell to 'Disk Drive' mode, rather than 'Charging only' mode. The device was immediately seen by Windows as external hard drive (G and H). Was able to view cell directory structure and content.
Launched Calibre, but no 'send to device' icon appeared in menu.
Checked preferences/plugins/device interface plugins. Android driver (1.0.0) by Kovid Goyal ok (icon was green).
Checked ignored devices: none

Copied debug output: see below:

calibre 2.0 isfrozen: True is64bit: False
Windows-7-6.1.7601-SP1 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '7', '6.1.7601')
Python 2.7.8
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')

USB devices on system:
Drives detected:
 (0) G:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_HTC&PROD_ANDROID_PHONE&REV_0000#7&BC7744C&0&SH2AVW508905&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
 (1) H:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_HTC&PROD_ANDROID_PHONE&REV_0000#7&BC7744C&0&SH2AVW508905&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
No suitable MTP devices found

Looking for devices...

Devices possibly connected: None

Put your device into "Media transfer mode" and calibre will detect it
automatically. In this mode it will appear in windows explorer as a
device, not a disk drive.

 status fixreleased

Changed in calibre:
status: New → Fix Released
Georg Soffel (georg-soffel) wrote :

Thanks for the quick answer.
Unfortunately does the HTC Desire C not support the media transfer protocol (MTP), so I'm still stuck.

Kovid Goyal (kovid) wrote :

OK, I will add the USB ids of your phone so that you can use it in USB
storage mode.

Fixed in branch master. The fix will be in the next release. calibre is usually released every Friday.

 status fixreleased

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