doesn't recognize iPad

Bug #1349207 reported by Richard Weber on 2014-07-28
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Wulf C. Krueger

Bug Description

Have read forum guidance and think I have followed correct steps.

iPad is recognized by PC as connected device.

Your guidance in Troubleshoooting device connection problems is to send copy of diagnostic to you.

Using calibre 1.43
Toshiba Satellite Laptop
Windows 8

Richard Weber (weberr3) wrote :

Changing the component for this bug.

 assignee philantrop
 tag apple-driver
 status triaged

Changed in calibre:
assignee: nobody → Wulf C. Krueger (philantrop)
status: New → Triaged
Chris Fox (at54retr) wrote :

I have followed all the procedures, but Calibre still won't recognize my iPad Air device. I get the following message:

calibre, version 2.51.0
ERROR: Error: Error communicating with device

'NoneType' object has no attribute '__getitem__'

Traceback (most recent call last):
  File "site-packages\calibre\gui2\", line 87, in run
  File "site-packages\calibre\gui2\", line 463, in _get_device_information
  File "calibre_plugins.ios_reader_apps.__init__", line 780, in get_device_information
TypeError: 'NoneType' object has no attribute '__getitem__'

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