calibre doesn't see kobo wireless reader with firmware version 1.9.11

Bug #1252919 reported by alexharvey
This bug report is a duplicate of:  Bug #1251536: Calibre not recognizing Kobo device. Edit Remove
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This bug affects 1 person
Affects Status Importance Assigned to Milestone
calibre
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Bug Description

calibre Debug log
calibre 1.11 [64bit] isfrozen: True is64bit: True
Windows-7-6.1.7601-SP1 Windows ('64bit', 'WindowsPE')
('Windows', '7', '6.1.7601')
Python 2.7.5
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')
Starting up...
Started up in 15.63 seconds with 702 books
Job: 1 Debug device detection started
Getting ancestors
device id: PCIIDE\IDECHANNEL\5&CAA9593&0&0
device id: PCI\VEN_197B&DEV_2368&SUBSYS_824F1043&REV_00\4&1AD356C7&0&00E4
device id: PCI\VEN_8086&DEV_2948&SUBSYS_82771043&REV_02\3&11583659&0&E4
device id: ACPI\PNP0A08\0
device id: ACPI_HAL\PNP0C08\0
device id: ROOT\ACPI_HAL\0000
device id: HTREE\ROOT\0
Device path: \\?\ide#cdromsony_dvd_rw_dru-830a____________________ss25____#6&211a1aa2&0&0.0.0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}\
Volume: \\?\Volume{f9d7f291-0833-11e3-8cfe-806e6f6e6963}\
Getting ancestors
device id: ROOT\VOLMGR\0000
device id: HTREE\ROOT\0
Device path: \\?\storage#volume#_??_usbstor#disk&ven_kobo&prod_ereader-1.9.11&rev_0110#00:24:23:2c:cd:c6&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}\
Volume: \\?\Volume{adfe6c77-5129-11e3-96aa-005056c00008}\
Found drive: K
Getting ancestors
device id: ROOT\VOLMGR\0000
device id: HTREE\ROOT\0
Device path: \\?\storage#volume#_??_usbstor#disk&ven_sandisk&prod_cruzer_micro&rev_8.02#17384107e3538bfc&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}\
Volume: \\?\Volume{f9d7f29c-0833-11e3-8cfe-806e6f6e6963}\
Found drive: J
Getting ancestors
device id: ROOT\VOLMGR\0000
device id: HTREE\ROOT\0
Device path: \\?\storage#volume#{a95aa935-0b9e-11e3-a21a-806e6f6e6963}#0000000000100000#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}\
Volume: \\?\Volume{a95aa93a-0b9e-11e3-a21a-806e6f6e6963}\
Getting ancestors
device id: ROOT\VOLMGR\0000
device id: HTREE\ROOT\0
Device path: \\?\storage#volume#{f9d7f27d-0833-11e3-8cfe-806e6f6e6963}#0000000000100000#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}\
Volume: \\?\Volume{f9d7f289-0833-11e3-8cfe-806e6f6e6963}\
Getting ancestors
device id: ROOT\VOLMGR\0000
device id: HTREE\ROOT\0
Device path: \\?\storage#volume#{f9d7f27e-0833-11e3-8cfe-806e6f6e6963}#0000000000100000#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}\
Volume: \\?\Volume{a2411050-0eb1-11e3-8d11-001e8c0b0aa1}\
Getting ancestors
device id: ROOT\VOLMGR\0000
device id: HTREE\ROOT\0
Device path: \\?\storage#volume#{f9d7f280-0833-11e3-8cfe-806e6f6e6963}#0000000000007e00#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}\
Volume: \\?\Volume{f9d7f28c-0833-11e3-8cfe-806e6f6e6963}\
Getting ancestors
device id: ROOT\VOLMGR\0000
device id: HTREE\ROOT\0
Device path: \\?\storage#volume#{f9d7f281-0833-11e3-8cfe-806e6f6e6963}#0000000000100000#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}\
Volume: \\?\Volume{f9d7f28d-0833-11e3-8cfe-806e6f6e6963}\
Getting ancestors
device id: ROOT\VOLMGR\0000
device id: HTREE\ROOT\0
Device path: \\?\storage#volume#{f9d7f282-0833-11e3-8cfe-806e6f6e6963}#0000000000007e00#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}\
Volume: \\?\Volume{f9d7f28e-0833-11e3-8cfe-806e6f6e6963}\
DeviceJob: 1 Debug device detection done, calling callback
DeviceJob: 1 Debug device detection callback returned
Job: 1 Debug device detection finished
No details available.

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