Accounts Manager doesn't open, sometimes means empathy can't sign in.

[Andrew Wakeman]

The Empathy Accounts manager doesn't open for managing accounts.

Often after the first time empathy is closed and reopened empathy doesn't sign in and presents an error message saying:

"Error contacting the Account Manager
There was an error while trying to connect to the Telepathy Account Manager. The error was:

Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken."

Also strange behaviour occurs when attempting to open chat windows, sometimes slow, sometimes they won't open at all, these bugs seem related as they started occurring at the same time, however I will submit a separate report.

Steps to reproduce:

1) Log in
2) Open Empathy
3) Try to access "Edit > Accounts" or press F4
4) Nothing happens

Further steps for second open problem:

5) Quit empathy "Chat > Quit" or press Q
6) Open empathy again
7) Observe aforementioned error message.

Alternatively, running "empathy-accounts" from the terminal has the same problem, the command hangs, no output to the terminal, and after a while exits.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: empathy 3.4.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
Date: Sun May 13 13:59:59 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

[Bilal Shahid (s9iper1)]

thanks for reporting the bug
not reproduceable here.
can you make a video of that and also get the mission control log file while reproducing it.?

[Yuriy Yarovoy (yuriy-yarovoy)]

Hi!

I have the same problem too. How can I to help for community to fix this problem?

Here is the same issue: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/992619