no sound on fresh ubuntu 12.04 install

Bug #998300 reported by ayanstein
This bug report is a duplicate of:  Bug #990993: No Audio Input Devices Available. Edit Remove
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

sound seem to work on 10.04 then i upgarded to 12.04 and sound won't work, did a fresh install and still no sound

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic-pae 3.2.14
Uname: Linux 3.2.0-24-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: HDA Generic [HDA Generic]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: HDA Generic [HDA Generic]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ayanstein 1853 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0340000 irq 43'
   Mixer name : 'Realtek ID 272'
   Components : 'HDA:10ec0272,144dca00,00100001'
   Controls : 4
   Simple ctrls : 3
Date: Sat May 12 09:42:30 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_PH:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_PH.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 1853/dev/snd/controlC0: ayanstein F.... pulseaudio
 ND
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [NC10, Realtek ID 272, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/11/2008
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 04CA.MP00.20081211.KTW
dmi.board.name: NC10
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr04CA.MP00.20081211.KTW:bd12/11/2008:svnSAMSUNGELECTRONICSCO.,LTD.:pnNC10:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNC10:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
dmi.product.name: NC10
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
modified.conffile..etc.modprobe.d.alsa.base.conf: [modified]
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2012-05-09T14:31:42.578208

Revision history for this message
ayanstein (ayantolentino) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Guillermo Molleda (gmolleda) wrote :

Same bug 1006864?

Diferent that 946232.

My case:
In my computer, in sound-settings the list sound-card out is empty. If I plug-in a headphones, the list is empty too.
With command alsamixer in terminal the sound cards are:
HDA Intel, Realtek ALC861.
The master volume is 00 not-activate, PCM volume is ok, if I push F6 I can select 0 HDA Intel in list:
- (predeterminado)
0 HDA intel
introduzca el nombre del dispositivo...

If I add to finish /etc/modprobe.d/alsa-base.conf the line
options snd-hda-intel model=generic
and reboot, then I see in list sound-card speakers and then I can up-down the volume, BUT no sound.

I have 10.04 in other partition and the sound is OK.

My computer is a clonic laptop (april - 2006)

Revision history for this message
zoubar (zoubars) wrote :

Same problem. Samsung NC10. Sound works, but sound settings lists no sound card. Cannot adjust volume system wide.

Revision history for this message
Guillermo Molleda (gmolleda) wrote :

This bug is the same that bug 990993

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