Status selections in drop down menu do not work

Bug #996473 reported by Ken Pratt
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Empathy is up and running and I can chat. I have accounts with Facebook, Google Talk, Yahoo!, and Nearby (broadcast). The drop down menu under the envelope shows that I am Offline b ut I am not. And, I can not change the status to other than offline. I attached my /etc/network/interfaces on the assumption that perhaps it is playing a role along with NetworkManager.

I should be able to change my status to any of Available, Away, Busy, or Invisible. Clicking on any of those selections results in nothing. My status is not changed nor is the indicator.

Thanks you.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: empathy 3.4.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
Date: Tue May 8 06:22:00 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
SourcePackage: empathy
UpgradeStatus: Upgraded to precise on 2012-04-27 (11 days ago)

Revision history for this message
Ken Pratt (kenpratt) wrote :
Revision history for this message
Roquentin (antonio-roquentin-deactivatedaccount) wrote :

I can reproduce this bug in Precise: I can't set the status to Available from Offline using the MessagingMenu. Funnily enough, changing the status to Away works, then I can switch to any status. At least there is a workaround. I don't know if it makes any difference, but I am running empathy as a startup application with empathy -h.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in empathy (Ubuntu):
status: New → Confirmed
Revision history for this message
Walter Garcia-Fontes (walter-garcia) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

Changed in empathy (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

Changed in empathy (Ubuntu):
status: Incomplete → Expired
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